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The announcement needs to announce you (“You’re through
to the Smiths”), tell invited callers to press the Shield
Breakthrough Number, and tell cold callers to hang up. If
you want to make the message even more of a deterrent to
you can start the announcement:-
Calls to this number are being monitored and recorded. If
you’re family, a friend or …. “.
* Different trueCall units use different Shield Breakthrough Numbers -
yours may not be ‘5’.
4►3►Record a personal Zap announcement - This is the
announcement played to callers whose number is on the
Zap list. The standard announcement is:-
“We’re not interested in your call – please hang up now
and don’t call us again”.
4►4► Record a personal ‘wait’ announcement - If you
use either the Filter or Filter (international) Profile this is the
announcement that is played to the caller after they have
pressed the correct key. The standard announcement is:-
“Thank you – I’m trying to put you through, please wait a
moment”.
You may like to personalise this - for example by saying
“Thank you - Please be patient, it sometimes takes us a
while to get to the phone”.
4►5►Record a personal voicemail announcement - This
announcement needs to invite the caller to leave a
message. The standard announcement is:-
“Sorry, there’s nobody free to take your call at the
moment - please leave a message after the tone”
4►6►Record a personal ‘not available’ announcement -
This announcement invites the caller to ring back later - it is
used if the voicemail feature has been turned off or the
message memory is full. The standard announcement is:-
“Sorry, there’s nobody free to take your call at the
moment - please call back later”.
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