What to do if server is not running?
In this case the red massage “Stopped” will be displayed in the “Server status” line:
Possible reason № 1: You have no license, or the license is expired.
Workaround: contact your reseller or distributor.
Possible reason № 2: Some server files are missing or have been damaged.
Workaround: reinstall TrueConf Server.
1.8. Server's log files
If there are some problems during video conferences, you can collect logs on your PC and sent them to
TrueConf Support Team. For this purpose, click View Log button in the Web Manager tool’s Settings
tab:
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