Part One 
Before Calling TSI 
 
 
The manual should answer most questions and resolve most problems you may 
encounter. If you need assistance or further explanation, contact your local TSI 
representative or TSI. TSI is committed to providing high quality products backed by 
outstanding service. 
 
Please have the following information available prior to contacting your authorized TSI 
Manufacturer’s Representative or TSI: 
  Model number of unit* 
  Software revision level* 
  Facility where unit is installed 
 
  * Found on back of monitor electronics. 
 
For the name of your local TSI representative or to talk to TSI service personnel, please 
call TSI at: 
 
U.S. AND CANADA  OTHER COUNTRIES 
Sales & Customer Service:  Sales & Customer Service: 
(800) 874-2811/(651) 490-2811  (001 651) 490-2811 
Fax:  Fax: 
(651) 490-3824  (001 651) 490-3824 
 
SHIP/MAIL TO:  E-MAIL 
TSI Incorporated  answers@tsi.com 
ATTN:  Customer Service 
500 Cardigan Road  WEB SITE 
Shoreview, MN 55126  www.tsi.com 
USA