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10. Troubleshooting
1. Ensure you have held the power button
down for more than 5 seconds.
2. Re-insert the battery and retry phone
boot.
3. Plug charger into the phone and make
sure the battery is charged.
1. Signal strength may be weak, try move
location and try again.
2. It may be possible that you are using
the phone beyond the network service
coverage area.
3. Check to make sure your SIM card is
inserted correctly and is valid. (contact
network provider)
1. Check SIM card is correctly installed.
2. You may need to unlock your key-
pad using the button on the side of the
phone or your keypad (password maybe
required).
3. You may have permanently locked your
phone by entering the pin code incorrectly
3 times, obtain your PUK code from your
network provider.
4. Increase the screen brightness in
settings.
Phone
does not
turn on.
Cannot
connect to
a network.
No
information
displayed
when
phone is
on.
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