TV Ears Digital System - Option 2: AIK - Power Microphone

Frequently Asked Questions
Why do my TV Ears mute when I mute the TV?
Fixed audio out will allow the television volume and TV Ears volume to work independently from
one another. Some televisions have to be manually switched from the “Variable” audio setting to the
“Fixed” audio setting by using your TV menu. Not all TVs have the ability to switch from a variable to
a xed audio out (consult your television manual or manufacturer). When the TV is set to a “Variable”
audio out setting, the volume of the TV Ears headset will be the same volume as the TV.
Why do I hear a television station when I’m watching a DVD/video?
When the audio cord is plugged into the analog (RCA) audio out port of a cable or satellite box AND
an analog (RCA) audio out port of a DVD player or VCR, you must turn o whichever device is not
in use. Turn o the cable/satellite box when watching a DVD or video. Turn o the DVD/VCR player
when watching TV.
How do I charge the headset?
Turn the headset o and gently place into the charging cradle of the transmitter. Be sure the
charging light on the front of the transmitter illuminates. See Step 3 of Installation.
How do I know the headset is charging?
The left charging light will illuninate if there is a headset in the front cradle and the right charging
light will illuninate if a headset is in the rear charging cradle.
Will the lights change colors once the headset is fully charged?
No, the charging light will remain a constant color as long as a headset is placed in the charging
cradle. We recommend keeping the headset in the charging cradle when not in use, for safekeeping.
What is the lifetime of the batteries?
The rechargeable battery is designed to last between 1 - 2 years depending on usage.
Will TV Ears work in movie theaters and play houses?
Yes, the Digital systems operate at 95kHz, which is compatible with many movies and play houses.
While it works in most places, TV Ears does not guarantee that its products will work in all public
places. Check with individual places to verify system compatibility.
What does 95kHz mean?
95kHz is the frequency of the infrared signal that is sent by the transmitter to the headset. Infrared
signals are invisible light signals and are not disturbed by electrical storms.
Will TV Ears work in the presence of uorescent lighting?
Yes, however if you are in an oce with large overhead uorescent lighting we advise turning the
lights o.
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