Tylo SENSE COMMERCIAL User Manual (English)

Questions and Answers:

A
Andrew LambertAug 11, 2025
How to troubleshoot a Tylo SENSE COMMERCIAL element that is not warming up?
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  housematthewAug 11, 2025
  If the heater element in the stone compartment of your Tylo Heater isn't warming up, ensure that the temperature settings on the control panel correspond to the operating status. The set sauna temperature must be higher than the actual ambient temperature for the heater to activate. Also, check the RB-box/TS-panel fuses on the main switchboard and replace/reset them if needed. If these steps don't resolve the issue, it could be due to a faulty resistor coil in the heater element or an internal RB-box/TS-panel PCB fault, both of which require an authorized electrician to diagnose.
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Rebecca GregoryAug 18, 2025
What to do if sauna lights don't turn on in my Tylo SENSE COMMERCIAL Heater?
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  gabriel48Aug 18, 2025
  If the lights in your sauna do not come on when switched on at the control panel of your Tylo Heater, first check the internal glass fuse in the RB-box/TS-panel. If it's faulty, switch off the main power switch on the RB-box and replace the glass fuse. If the lighting is connected via the heater, verify this with the authorized electrician who performed the installation of the RB-box/lighting. If neither of these resolves the issue, there may be an internal RB-box/TS-panel PCB fault, which requires an authorized electrician to find the fault.
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jasmine11Aug 27, 2025
What to do if Tylo SENSE COMMERCIAL Heater keeps tripping the fuses?
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  Mrs. Sheila Monroe MDAug 27, 2025
  If the Tylo Heater fuses or the ground fault interrupt device on the main switchboard trip as soon as you turn on the heater, do not use the heater. Switch off at the main RB-box switchboard trip and disconnect the heater fuses on the main switchboard. This could be due to a short-circuit at the heater GND (possibly a faulty heater element), faulty lighting connected to the RB-box, the heater not being used for a long time causing an insulation fault, too much water poured on the heater, or another internal heater fault. An authorized electrician is required to find the fault.

Tylo SENSE COMMERCIAL Specifications

General

Type	Sauna Heater
Category	Commercial
Installation	Wall-mounted
Material	Stainless Steel
Frequency	50 Hz
Protection Class	IP24
Power Output	6.6 kW / 8 kW / 10 kW / 12 kW
Control Unit	Elite or Pure (Not Included)
Stone Capacity	60 kg
Voltage	400V 3N~
Thermostat	External, via Control Unit
Safety Features	Overheating protection