100 UCONNECT + SIRIUSXM GUARDIAN™ — IF EQUIPPED (4C/4C NAV ONLY)
SIRIUSXM GUARDIAN™ AND FAQS
For additional information about SiriusXM
Guardian™ if you have an active subscription,
push the ASSIST button on the rear view mirror
and then select SiriusXM Guardian™ Call on
your in-vehicle touchscreen to contact SiriusXM
Guardian™. Your call will be directed to a
SiriusXM Guardian™ agent or held in a queue
until an agent is available or go to your Owner’s
Site website. If you do not have an active
subscription, push the ASSIST button and click
the Activate button to activate services.
You can also phone SiriusXM Guardian™
directly by:
US residents calling: 1-844-796-4827
Canadian residents calling: 1-877-324-9091
SiriusXM Guardian™ Business Hours:
Central Time
Monday through Friday – 7:00 am to
10:00 pm
Saturday – 8:00 am to 9:00 pm
1.
How Do I Register For My SiriusXM
Guardian™ Account?
Push the ASSIST
button on your rearview mirror. Press the
Activate button on the touchscreen. Select
“Call Care” to speak with a SiriusXM
Guardian™ Customer Care agent or select
“Enter Email” to activate on the web. If you
choose to enter your email address, you
will then confirm your email address. You
will receive an email with an activation link
that will be good for 72 hours. Once you
click the activation link, you will be
prompted to fill out your information and
accept Terms and Conditions. Then, you
will be directed to the SiriusXM Guardian™
home page to complete your profile and
demo the remote services.
2. Why Do I Need An Email Address? Without
an email address, customers cannot
register for SiriusXM Guardian™. Customers
need to register so they can subscribe to
receive additional services and create a
SiriusXM Guardian™ Security PIN for
remote command requests.
3. How Do I Create A SiriusXM Guardian™
Security PIN? Set up your SiriusXM
Guardian™ Security PIN during the
registration process. The SiriusXM
Guardian™ Security PIN will be required to
authenticate you when accessing your
account via SiriusXM Guardian™ Call or
performing any remote services, such as
Remote Door Lock/Unlock, Remote Horn &
Lights, or Remote Vehicle Start.
4. What If I Forgot My SiriusXM Guardian™
Security PIN? If you’ve already activated
services and forgot your SiriusXM
Guardian™ Security PIN, you can reset the
PIN by selecting Edit Profile on your Owner
Site.
You can also call SiriusXM Guardian™
Customer Care:
US residents call: 1-844-796-4827
Canadian residents call:
1-877-324-9091
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