46
7. Check Status via OSBiz Service Center >> Status >> ITSP Status Circuit connector should registered?
8. If Connector is registered please try a phone call from and to the Circuit Client
9. If calls from OSBiz to Circuit not possible, please check LCR
Further general hints:
Restart OSBiz X System via Service Center
Restart OSBiz S Systems via Linux >> reboot via CMD or GUI
Check Firewall Settings:
For EU
- we need outgoing connections from OSBiz to TCP eu.yourcircuit.com:443
- Outgoing connections to TCP 35.246.135.106, Port 65060 and 65061
- media UDP open from/to 34.76.3.39:10000-20000 and 35.246.129.43:10000-20000
- incoming TCP connections open from 35.246.135.106 to OSBiz signaling IP:port.
!New since October 2019, Additional media UDP ports must be open:
35.233.23.114 port 10000-20000
35.198.129.132 port 10000-20000
34.77.77.239 port 10000-20000
35.246.191.177 port 10000-20000
For US
- outgoing connections from OSBiz to TCP na.yourcircuit.com:443
- Outgoing connections to TCP 35.222.85.63:65060, 35.222.85.63:65061 (TLS)
- media UDP open from/to 35.231.244.59:10000-49999, and 35.232.51.243:10000-49999
- incoming TCP connections open from 35.222.85.63 to OSBiz signalling IP:port.
8.2. Partner Administration Error, Unable to add OpenScape Business trunk
Please try with the Customer Circuit Client, to generate the API Key via Circuit Client Administration.
After you will see the API key in Partner Administration
8.3. ** Numbers for Circuit user
It’s not allowed to use e.g.: **1550 Number for Circuit user.
8.4. Incoming Calls not possible
If incoming calls not possible, please check LCR Rules (Chapter 4).
To Next Page
Loading...
Need help?
General