5756
Cause Possible remedy
The volume of the music is too loud or too quiet.
The volume of phone conversations is not comfortable
(too low or too high)
Dierent audio
sources have
dierent outputs
Reduce the hearing aid
volume by pressing the
(
) button. If the sound
volume over the phone (or
music) is too low aer this
reduction use the phone
volume button to increase
the volume.
To change the volume of
the phone or any other
sound source streaming to
uDirect3, rst adjust the
overall level of the device
and make minor adjustments
on your uDirect 3
I have diculties understanding the phone
conversation in a noisy environment
Your hearing aid
microphones are
set too high during
the call
Reduce the environmental
noise by pressing the volume
down button for two seconds
and then use the phone
volume button to increase
the phone volume
Cause Possible remedy
The caller can hear me but I cannot hear the caller
The call was
transferred to
your phone
Make sure the call is
transferred back to uDirect
via the phone menu or long
press of ( ) button
uDirect is no longer recognized by the phone or other
Bluetooth device to which it was previously paired
Two minutes aer
no device was found,
uDirect stops seeking
devices to save power
Switch uDirect o, wait
until the red indicator
switched o, then turn
device on again
The devices are too
far away from each
other
Bring devices within one
meter of each other and
try again
uDirect can be paired
to a maximum of eight
dierent Bluetooth
devices. If the internal
memory is full, new
pairings may overwrite
previous pairings
Repeat the pairing between
uDirect and the Bluetooth
device which was over-
written
Pairing was deleted Repeat the pairing between
uDirect and the Bluetooth
device which was deleted