Venmar X24 HRV ECM - User Manual

Questions and Answers

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David ClarkAug 13, 2025
How to reduce condensation on windows with Venmar X24 HRV ECM?
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  Amy RuizAug 13, 2025
  If you notice condensation on your windows, indicating the air is too humid, try the following: Operate the Venmar Fan on TURBO or CONT mode until the humidity is reduced. Ensure adequate air circulation by leaving curtains partially open. Store firewood in a closed room with a dehumidifier or in a well-ventilated area, or preferably store it outdoors. Also, make sure that the thermostat of your heating system is not set below 18°C (64°F).
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darryl49Aug 16, 2025
Why my Venmar X24 HRV ECM Fan is not working?
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  Kristen MataAug 16, 2025
  If your Venmar Fan is not working, first check if the unit is properly plugged in. Then, verify that the unit is receiving power from the house circuit breaker or fuse.
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Rachel ThompsonAug 20, 2025
What to do if Venmar Fan makes inside air too dry?
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  Megan GomezAug 20, 2025
  If the inside air feels too dry when using your Venmar Fan, consider temporarily using a humidifier. Alternatively, operate the fan in 20 min/h mode or in RECIRC. mode to help balance the humidity levels.
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Mr. Joshua Davidson PhDAug 25, 2025
Why is the air from my Venmar Fan too cold?
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  Robert SmithAug 25, 2025
  If the air is too cold at the air supply grille of your Venmar Fan, first check to ensure that the exterior hoods are not blocked. You can also try operating the unit in 20 min/h mode or in RECIRC. mode. Another option is to install a duct heater.
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Brian RobinsonAug 27, 2025
What to do if the X-Touch main control of Venmar X24 HRV ECM Fan does not work?
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  Derek VelazquezAug 28, 2025
  If the X-Touch main control of your Venmar Fan isn't working, ensure the 30-second boot sequence is completed. Also, check if a 20/40/60-minute push button auxiliary control is in use. Finally, the protection mode (indicated by the snowflake icon) may be overriding the X-Touch operation.
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Sheryl HawkinsAug 31, 2025
How to fix E0 error code on Venmar Fan X-Touch wall control?
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  David French MDAug 31, 2025
  If an error code starting with E0 (E01, E02, etc.) appears on the X-Touch wall control screen of your Venmar Fan, make sure that the color-coded wires are connected correctly to their appropriate locations and that the wires are correctly connected. You can also reset the wall control by pressing and holding the % HUM, MODE, and TURBO keys simultaneously for 10 seconds. Note that resetting the wall control will require you to reset your user preferences.
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David MartinezSep 4, 2025
What does flashing snowflake icon on Venmar X24 HRV ECM mean?
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  Levi CollinsSep 4, 2025
  If the snowflake icon is flashing on the X-Touch wall control screen of your Venmar Fan, the unit is in Protection mode and will exit this mode automatically. However, if this happens frequently, or when the outdoor temperature is above -20°C, contact your installer.
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richard03Sep 8, 2025
Why is Venmar X24 HRV ECM Fan showing a 10-second countdown?
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  Rachel RasmussenSep 8, 2025
  If a 10-second countdown is displayed on the X-Touch wall control screen of your Venmar Fan, simply wait until the countdown finishes without pressing any buttons.