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1 INTRODUCTION
The Verifone
®
C18 Workstation is a high-performance, reliable, point-of-sale terminal that
supports peripherals such as scanners, cash drawers, and PIN pads. The C18, with the
Verifone Commander
™
Site Controller, supports payment network access, fueling dispenser
control, car wash control, and fast food transactions. The C18 accepts and processes all
payment options, including cash, checks, credit and debit cards, coupons, and various
prepaid cards.
Some features of the C18 Workstation may or may not be utilized by all versions of the
software.
The C18 has a 18.5-inch color touchscreen with a 16:9 aspect ratio. The screen can be
tilted up or down. The screen can be adjusted to a portrait or landscape position. The
screen can also be flipped over to the customer side for self-service mode, where
available. The screen includes a cashier facing camera. The C18 user interface employs
industry-leading touch technology to enable effortless operation.
Online help is available to support the user and promote quick responses. The C18,
including the touch screen, is configured through the Commander
™
Configuration Manager.
The C18 operates in a single- or multiple-workstation environment. It uses the Commander
Site Controller as a controller for optimum speed and efficiency, a thermal receipt printer,
and a thermal journal printer to track sales. An on-screen receipt allows easy viewing of
current transactions.
In the absence of an intranet infrastructure, the C18 requires an Ethernet router or
network switch to connect to the Commander Site Controller to:
• Connect to peripherals, such as fuel dispensers, dispenser card readers (DCRs), and
car wash controllers.
• Perform on-site maintenance operations such as backups, upgrades, restores, and
reversions to previous software versions.
• Connect with the Verifone Technical Support Center for software downloads and
diagnostics.
• Configure remotely using available Internet protocols, including a Web browser
interface.
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