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Diagnostic Panel
The Diagnostic Panel is located on the right side of the C18 and can be accessed by lifting
the cover. From left to right, this panel contains the following:
• COM Port LEDs (RX/TX): These LEDs will be used for future configurations.
• Reset Button: Reboots the C18 workstation without shutting down the power.
• Console Port: Used only by the Verifone Authorized Service Contractor (VASC).
• Diagnostic Switch Panel: Used to configure specific operating modes. Do not
change settings unless instructed by the Verifone Technical Support Center.
• Status Window: Displays system operating codes.
• Battery Health: Displays a color indication of the estimated battery life.
– Blue: The battery has over half of its estimated useful life left.
– White: The battery has between 20% and 50% of its estimated useful life left.
– Blinking White: The battery has less than 20% of its estimated useful life left. If
blinking white, contact a Verifone Authorized Service Contractor to replace the
battery during the next service call.
• Battery Charge: Displays a color indication of the battery charge state.
– Blue: The battery has enough estimated power for one or more graceful
shutdowns.
– White: The battery has less than one graceful shutdown capacity left. If the
color is white, do not install software or remove power to the unit until the LED
turns blue again.
For either Battery Charge color, the LED will be blinking if the
battery is charging and solid if it is not charging.
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