Table of Contents
PaymentCloud LLC. • 800-988-2215 • support@paymentcloudinc.com
Spec Sheet
Shop Verifone MX925
6
Verifone MX925
User Manual & Setup Guide
Accept Payments Cont.
Void Credit Transaction (Card Not Present)
How to Process a Refund
1. From the home menu, select ORDERS.
2. Select the order you wish to perform a refund for.
3. Select MORE.
4. Select REFUND or REFUND SALE.
5. Select FULL REFUND (merchants can also administer a PARTIAL
REFUND).
6. When prompted, select INTEGRATED REFUND and enter the
authorization code for the transaction in question. The code is on a
copy of the original transaction receipt.
How to Void Transaction
1. Go to your point-of-sale/inventory management database and select
the invoice for the transaction you wish to void.
2. From the menu, select VOID or VOID COMMAND.
3. Note that the VOID menu option may no longer be available if a
transaction is voided outside of a 24-hour window.
Setup
3
Rights Reserved
11
Settings
7
Troubleshooting
& Tips
8
Overview
2
Accept Payments
4
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