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VeriFone UX401 User Manual

VeriFone UX401
26 pages
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Verifone Part Number DOC159-036-EN-A, Revision A
UX401
Installation Guide
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VeriFone UX401 Specifications

General IconGeneral
BrandVeriFone
ModelUX401
CategoryPayment Terminal
LanguageEnglish

Summary

Preface

Audience for Installation Guide

Defines the intended readers and basic information covered.

Document Organization Overview

Outlines the chapter structure and content of the guide.

Related Documentation and Part Numbers

Lists additional documents and their Verifone Part Numbers for reference.

Conventions and Acronyms Used

Explains guide conventions, symbols, and acronyms for clarity.

Device Overview: UX401 Features and Capabilities

UX401 Features and Benefits

Details the contactless reader's features and advantages for merchants.

Ease of Use and Transaction Simplification

Highlights features that simplify contactless payment transactions.

EMVCo Compliance and Security

Discusses EMVCo features ensuring secure contactless transactions.

Contactless Technology Support

Lists supported contactless protocols and interfaces for the reader.

UX401 Setup and Installation Guide

Selecting the Optimal Reader Location

Guidelines for choosing a convenient and accessible reader placement.

Environmental Considerations for Installation

Information on device resistance to dust, fade, and water (IP65).

Unpacking and Inspecting the UX401

Steps for safely unpacking the reader and verifying contents.

Identifying UX401 Front Panel Features

Overview of front view components like LEDs, CTLS logo, and mounting holes.

Understanding UX401 Rear Panel Features

Details on rear connectors: RJ45 host and SMA RF antenna.

Connecting UX401 to Controlling Device

Instructions for connecting the UX401 to the UX301 host using specific cables.

Contactless Payment Support Details

Information on supported global contactless program specifications.

Flush-Mounting the UX401 Reader

Procedures and requirements for flush-mounting the contactless reader.

Using the UX401 for Transactions

How the reader operates and indicates transaction status.

Performing a Contactless Transaction

Step-by-step guide on conducting contactless payments with the UX401.

UX401 Technical Specifications

Power Consumption Details

Specifies power usage in different modes: max, card read, idle, sleep.

Operating and Storage Environment

Defines operating temperature, storage temperature, and humidity limits.

Physical Dimensions and Unit Weight

Provides the length, width, depth, and weight of the UX401.

CTLS Reader Indicators and Ports

Details CTLS indications (LEDs) and available peripheral ports.

Communication Interfaces

Lists the communication protocols supported by the UX401.

UX401 Maintenance and Cleaning Procedures

Device Care and Warranty Protection

Recommendations for maintaining the device to preserve warranty coverage.

Safety Precautions for Hazardous Environments

Safety advice for using the device in potentially explosive environments.

UX401 Service and Support Information

How to Contact Verifone Support

Contact details for device product service and repair inquiries.

Procedure for Service Returns (U.S.)

Steps for obtaining an MRA number and returning units for repair/replacement.

Ordering Accessories and Documentation

Information on purchasing accessories and obtaining user documentation.

Required Cables for Connectivity

Details on specific cables needed for connecting the UX401 to other devices.

Verifone Cleaning Kit Information

Details about the official Verifone cleaning kit for the device.

List of Available Documentation

References to certifications, regulations, and installation guides.

UX401 Troubleshooting: Transaction Failures

Troubleshooting Failed Contactless Transactions

Steps to diagnose and resolve issues when contactless transactions do not process.

Appendix A: Caution and Warning Messages

Related product manuals