Confidential: VerifoneVxRange_Version01_22062021 Page | 6
o If the CHIP is unreadable, the terminal will conduct a Fallback
transaction
▪ The merchant will be prompted to swipe the card, and the
transaction will continue as a normal magnetic stripe
transaction
o Proceed with the transaction
o At the conclusion of the transaction, the CHIP card is allowed to
approve or decline the transaction
o If the CHIP card declines the transaction, the terminal will
automatically reverse the original transaction. This reversal will be
sent online the next time when the terminal connects to the host
o The terminal will prompt the user when to remove the card
• Manual PAN entry
o Press * (Vx675 / Vx680) or F4 (Vx520) for MENU
o Select 2 – CARD PROCESSING
o Select 1 – OPERATOR
o Select 1 – MANUAL CARD ENTRY
o When asked, supply Supervisor ID and PIN
o Enter the Card number
o Select the correct account
o Enter the Expiry Date on the front of the card (MMYY format)
o Enter the CVV value on the rear of the card
o Select the transaction
o Proceed with the transaction
• Contactless Transaction
o Press 0 for CTLS (Contactless) transaction
o Select 1 – SALE
o Enter the Amount
o Touch the Card to the screen when prompted to do so
o If the transaction value is over a specific amount, the terminal will
prompt the customer to enter his PIN
o The transaction will be sent to the host for approval
• Automatic Settlement and Download of Parameters
o Once a day the terminal will perform an automatic batch upload and
settlement, as well as automatic download of parameters
o To facilitate this, please leave the terminal powered up, and the
external comms, where applicable, powered up as well
o Please check the Automatic Settlement every day
o If the terminal was unsuccessful in completing the Automatic
Settlement or Download of Parameters, a receipt to this effect will be
printed
o Please contact Customer Support if the terminal does not do the
Automatic Settlement and Parameter Download if plugged in
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