Refund
A shopper may decide to return previously purchased goods, and you might want to start a transaction refund
to pay back the corresponding amount to the shopper’s card.
For security reasons, Adyen enables refund functionality on a per-device basis. Moreover, you need to enter a
password to perform a refund.
Perform a refund
To perform a refund, do the following:
Press + 8.
Enter the admin PIN code.
Enter the amount to refund, then proceed like in a normal transaction.
If you do not have your admin PIN code, email possupport@adyen.com
Use the Installer framework - VX675
The new Installer Framework allows you to download and install firmware packages directly from the Adyen
platform. The Installer runs at midnight and fetches updates to your PED's firmware.
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