Vertiv CYBEX SC 840D User Manual

FAULT INDICATOR RESOLUTION
The connected video
display is not qualified.
The video diagnostic
LEDflashes green and
the display is inoperable.
Turn off and disconnect the non-qualified display and connect and turn power
on to a qualified display.
The displays or the
computers are not
connected to the
switch properly or the
connecting cables
orports are damaged.
The displays do not
show video output on
any channel and the
display diagnostic LED
does not appear solid
green.
Ensure the displays are properly connected to the switch and the displays and
connecting cables are not damaged. Replace damaged cables. If the displays or
connecting cables are damaged, replace the damaged parts. If the issue
persists, check the displays' on-screen menu to ensure the correct source is
selected and verify the video mode and computer's video mode are the same.
If the problem persists and the LEDdoes not illuminate solid green, change the
entire display unit or contact Technical Support.
A specific computer is
not connected to the
switch properly or the
connecting cable or
port is damaged.
The display does not
show video output for a
specific channel.
Ensure the connecting cable between the computer and the switch is
secured and not damaged. Replace damaged cables. Ensure the displays are
compatible with the computer resolution and refresh rate settings. Verify the
video output is available and an image is shown when the display unit is
connected directly to the computer. If the problem persists, turn power off
and on to the switch, reboot the computer, replace the display unit or contact
TechnicalSupport.
The displays or
computers are not
connected to the
switch properly or the
connecting cables are
not compatible with the
displays.
Some or all channels are
experiencing poor video
image quality and the
display diagnostic LED
does not appear solid
green.
Ensure the displays are properly connected to the switch and the displays and
connecting cables are compatible with the displays and not damaged. Replace
damaged cables. Video cable length should not exceed 15 feet. Ensure the
displays are compatible with the computer resolution and refresh rate settings.
Lower the video resolution of the computer. Verify the video output is available
and an image is shown when the display unit is connected directlyto the
computer. If the problem persists, turn power off and on to the switch, reboot
the computers and displays, replace the video displays or contact Technical
Support.
Table 3.2 Video Faults
3.4 Keyboard
The following table lists keyboard faults, the fault indicators and the action to resolve each fault.
Vertiv™ | Cybex™ SC Switching System Installer/User Guide
34

Vertiv CYBEX SC 840D Specifications

General

Brand	Vertiv
Model	CYBEX SC 840D
Category	Switch
Language	English