VEVOR SS240 - User Manual

Questions and Answers

T
Tara HernandezAug 3, 2025
Why is my VEVOR SS240 product too soft or hard?
- J
  John Hayes PhDAug 3, 2025
  The ice cream might be too soft or hard due to several reasons. The hardness value might be set incorrectly, so you should adjust it. Also, ensure the hopper is at least half full. Improper mixing of the product, inadequate machine ventilation (ensure at least 6-in. clearance on all sides), or insufficient cleaning/lubrication of the machine can also cause this issue. Make sure you follow the manufacturer's instructions for mixing the product and clean/lubricate the machine daily.
B
brittanynguyenAug 7, 2025
Why isn't the hopper cold enough on my VEVOR SS240 Ice Cream Maker?
- K
  Kristin ClarkAug 7, 2025
  The hopper might not be cold enough if warm product was recently added; allow at least 1 hour after adding new mix for hopper temperatures to stabilize. Also, the hopper temperature setting may be too high; adjust the hopper temperature to be colder. If the pre-cooling compressor or pre-cooling fan is not working, call Technical Support.
T
Tanner RichardsonAug 12, 2025
Why is the hopper freezing in my VEVOR Ice Cream Maker?
- J
  Jordan BridgesAug 12, 2025
  The hopper might be freezing because there is low mix in the hopper; ensure the hopper is at least half full. Alternatively, the hopper temperature setting may be too low, so adjust the hopper temperature to be warmer.
M
Matthew FigueroaAug 15, 2025
What to do if my VEVOR SS240 shows cylinder temperature too low or motor overload?
- D
  Donna ChavezAug 15, 2025
  If you're experiencing low cylinder temperature or motor overload, there are a few things to check. First, make sure the hopper is at least half full. Ensure you're following the manufacturer's instructions for mixing the product. Verify that the air tube is clean and correctly installed. Also, adjust the hardness setting to be softer. Finally, make sure the air tube isn’t clogged, and allow the machine 2 to 3 seconds between servings.
A
Andrew LeAug 19, 2025
What causes high or low voltage issues in my VEVOR SS240 Ice Cream Maker?
- M
  Mark SmithAug 20, 2025
  High voltage (over 242V) requires an electricity wire bigger than 4 square millimeters. Low voltage (lower than 198V) requires an independent electricity wire. It's also recommended to use a 5kva voltage regulator.
M
Melissa SmithAug 25, 2025
How to fix a noisy VEVOR SS240?
- C
  caleb00Aug 25, 2025
  If your machine is making noise, it could be due to improper assembly, worn parts, or the need for internal cleaning/maintenance. Stop using the machine, drain the product with the machine powered OFF, and clean and inspect the parts. Replace wearable parts, including scraper blades, at least once every 3 months. Inspect parts carefully for damage, ensure proper assembly, and replace parts as needed.
M
Michael RiveraAug 29, 2025
What to do if product leaks into the internal drip tray of my VEVOR SS240?
- T
  thomassamanthaAug 29, 2025
  If product is leaking into the internal drip tray, it may be due to improper or inadequate lubrication of the beater gasket. Lubricate the beater gasket during assembly. It could also be caused by a damaged, missing, or improperly installed beater gasket, in which case you should replace the beater gasket every 1–3 months.

Summary

Welcome and Overview

Machine Features

Highlights key capabilities like twin twist flavor, hopper refrigeration, and viscosity control.

Specifications and Installation

Air Cooling Requirements

Specifies minimum clearance needed for air-cooled units to ensure proper refrigeration.

Electrical Hook-Up

Details requirements for connecting the machine to a 220V-240V, 60Hz, 1 Phase power supply.

Technical Specifications

Lists equipment parameters, dimensions, weight, electrical details, and refrigeration system specs.

Installation and Setup

Initial Setup Steps

Guides through uncrating, removing securing nuts, and safely moving the machine.

Environmental and Safety Checks

Covers checking power compatibility, ensuring adequate clearance, and verifying component security.

Important Operational Information

Setup and Priming Importance

Stresses the critical nature of initial assembly and priming procedures for proper operation.

Mix Requirements

Discusses the importance of using Hygeian ice cream mix and how ingredient quality affects the product.

Critical Safety Precautions

Lists essential safety warnings to prevent injury, equipment damage, and operational cost increases.

Control Panel and Basic Operations

Control Panel Layout

Identifies the safety switch, display screen, and various control buttons on the panel.

Function;OFF Button Usage

Explains how to use the Function/OFF button to exit modes and return to STOP.

Refrigeration Button Function

Describes how to activate the main compressor for refrigeration and when the cycle completes.

Machine Operation Modes

Refrigeration and Cooling States

Details the visual indicators for refrigeration and the process of cooling the product.

Wash Mode Operation

Explains how to activate the wash mode, which primarily runs the beater motor.

Pre-Cooling and Standby Modes

Describes maintaining product temperatures below 40°F in the hopper and cylinder.

Parameter Settings and Navigation

Button Navigation

Explains the function of UP/DOWN and SHIFT buttons for value adjustment and cursor movement.

Accessing Settings Menu

Details how to enter the SETTING MENU by holding the FUNCTION/OFF button for 5 seconds.

General Parameter Adjustments

Covers adjusting pre-cooling temperature and refrigeration cycle time.

Counter Reset

Explains how to reset the counter to zero by selecting "yes" in the settings.

Advanced Features and Alerts

Alarm Records and Buzzer

Describes how to view alarm records and enable/disable the buzzer function.

Factory Defaults and Hardness

Covers restoring factory settings and adjusting the ice cream hardness level (1-20).

Mix-Low Alert and Safety Switch

Explains the mix-low alert system and the function of the safety switch for emergency stop.

Equipment Components

Component Identification

Visually identifies all included parts such as dispensing door, beater, gaskets, and tools.

Component Installation

Draw Valve and Handle Installation

Details the process of installing draw valves, their o-rings, and the handle.

Door and Drip Tray Installation

Covers installing the dispensing door gasket, door screw, and drip tray.

Internal Drip Tray Check

Guides on checking the internal drip tray for proper installation and potential leaks.

Frozen Product Operation

Pre-Operation and Wash Cycle

Outlines checks before powering on, preparing mix, and running the initial wash cycle.

Cooling and Dispensing

Explains the process from pre-cooling and refrigeration to serving ice cream by pulling the handle.

Operational Cautions

Highlights important operational considerations like ambient temperature and mix-low alarms.

Cleaning Procedures

Preparation and Initial Disassembly

Covers turning off the machine, softening product, and removing the feeding tube and handle.

Washing and Rinsing Steps

Details using water to wash the machine and flushing with clean water multiple times.

Final Cleaning and Storage

Guides on disassembling the dispensing door, cleaning all parts, and storing them properly.

Parts Specifications

Dispensing Door and Beater Details

Lists specific parts and their item numbers for the dispensing door and beater assembly.

Internal Parts Diagram

Component Identification

Identifies internal components like motors, compressors, fans, and capacitors with corresponding part numbers.

Troubleshooting Common Issues

Product Consistency and Temperature Problems

Addresses issues like product being too soft/hard and cylinder temperature problems.

Operational and Leakage Issues

Covers voltage problems, product leaks into the drip tray, and hopper freezing.

Noise and Wear Issues

Provides solutions for machine noise and the need for wearable parts replacement.

Electrical Wiring Diagram

Component Connections

Illustrates the electrical connections between the transformer, control board, motors, and power supply.

Manual Information

Purpose and Updates

States the manual's intent and advises users to contact for updates or training.

Summary

Welcome and Overview

Machine Features

Highlights key capabilities like twin twist flavor, hopper refrigeration, and viscosity control.

Specifications and Installation

Air Cooling Requirements

Specifies minimum clearance needed for air-cooled units to ensure proper refrigeration.

Electrical Hook-Up

Details requirements for connecting the machine to a 220V-240V, 60Hz, 1 Phase power supply.

Technical Specifications

Lists equipment parameters, dimensions, weight, electrical details, and refrigeration system specs.

Installation and Setup

Initial Setup Steps

Guides through uncrating, removing securing nuts, and safely moving the machine.

Environmental and Safety Checks

Covers checking power compatibility, ensuring adequate clearance, and verifying component security.

Important Operational Information

Setup and Priming Importance

Stresses the critical nature of initial assembly and priming procedures for proper operation.

Mix Requirements

Discusses the importance of using Hygeian ice cream mix and how ingredient quality affects the product.

Critical Safety Precautions

Lists essential safety warnings to prevent injury, equipment damage, and operational cost increases.

Control Panel and Basic Operations

Control Panel Layout

Identifies the safety switch, display screen, and various control buttons on the panel.

Function;OFF Button Usage

Explains how to use the Function/OFF button to exit modes and return to STOP.

Refrigeration Button Function

Describes how to activate the main compressor for refrigeration and when the cycle completes.

Machine Operation Modes

Refrigeration and Cooling States

Details the visual indicators for refrigeration and the process of cooling the product.

Wash Mode Operation

Explains how to activate the wash mode, which primarily runs the beater motor.

Pre-Cooling and Standby Modes

Describes maintaining product temperatures below 40°F in the hopper and cylinder.

Parameter Settings and Navigation

Button Navigation

Explains the function of UP/DOWN and SHIFT buttons for value adjustment and cursor movement.

Accessing Settings Menu

Details how to enter the SETTING MENU by holding the FUNCTION/OFF button for 5 seconds.

General Parameter Adjustments

Covers adjusting pre-cooling temperature and refrigeration cycle time.

Counter Reset

Explains how to reset the counter to zero by selecting "yes" in the settings.

Advanced Features and Alerts

Alarm Records and Buzzer

Describes how to view alarm records and enable/disable the buzzer function.

Factory Defaults and Hardness

Covers restoring factory settings and adjusting the ice cream hardness level (1-20).

Mix-Low Alert and Safety Switch

Explains the mix-low alert system and the function of the safety switch for emergency stop.

Equipment Components

Component Identification

Visually identifies all included parts such as dispensing door, beater, gaskets, and tools.

Component Installation

Draw Valve and Handle Installation

Details the process of installing draw valves, their o-rings, and the handle.

Door and Drip Tray Installation

Covers installing the dispensing door gasket, door screw, and drip tray.

Internal Drip Tray Check

Guides on checking the internal drip tray for proper installation and potential leaks.

Frozen Product Operation

Pre-Operation and Wash Cycle

Outlines checks before powering on, preparing mix, and running the initial wash cycle.

Cooling and Dispensing

Explains the process from pre-cooling and refrigeration to serving ice cream by pulling the handle.

Operational Cautions

Highlights important operational considerations like ambient temperature and mix-low alarms.

Cleaning Procedures

Preparation and Initial Disassembly

Covers turning off the machine, softening product, and removing the feeding tube and handle.

Washing and Rinsing Steps

Details using water to wash the machine and flushing with clean water multiple times.

Final Cleaning and Storage

Guides on disassembling the dispensing door, cleaning all parts, and storing them properly.

Parts Specifications

Dispensing Door and Beater Details

Lists specific parts and their item numbers for the dispensing door and beater assembly.

Internal Parts Diagram

Component Identification

Identifies internal components like motors, compressors, fans, and capacitors with corresponding part numbers.

Troubleshooting Common Issues

Product Consistency and Temperature Problems

Addresses issues like product being too soft/hard and cylinder temperature problems.

Operational and Leakage Issues

Covers voltage problems, product leaks into the drip tray, and hopper freezing.

Noise and Wear Issues

Provides solutions for machine noise and the need for wearable parts replacement.

Electrical Wiring Diagram

Component Connections

Illustrates the electrical connections between the transformer, control board, motors, and power supply.

Manual Information

Purpose and Updates

States the manual's intent and advises users to contact for updates or training.

VEVOR SS240 Specifications

General

Model	SS240
Category	Ice Cream Maker
Type	Soft Serve Ice Cream Machine
Power	0.75kW
Material	Stainless Steel
Dimensions	500x400x700mm
Weight	45kg
Hopper Capacity	6L

Related product manuals

VEVOR SS240 - User Manual

Table of Contents

Questions and Answers

Summary

Welcome and Overview

Machine Features

Specifications and Installation

Air Cooling Requirements

Electrical Hook-Up

Technical Specifications

Installation and Setup

Initial Setup Steps

Environmental and Safety Checks

Important Operational Information

Setup and Priming Importance

Mix Requirements

Critical Safety Precautions

Control Panel and Basic Operations

Control Panel Layout

Function;OFF Button Usage

Refrigeration Button Function

Machine Operation Modes

Refrigeration and Cooling States

Wash Mode Operation

Pre-Cooling and Standby Modes

Parameter Settings and Navigation

Button Navigation

Accessing Settings Menu

General Parameter Adjustments

Counter Reset

Advanced Features and Alerts

Alarm Records and Buzzer

Factory Defaults and Hardness

Mix-Low Alert and Safety Switch

Equipment Components

Component Identification

Component Installation

Draw Valve and Handle Installation

Door and Drip Tray Installation

Internal Drip Tray Check

Frozen Product Operation

Pre-Operation and Wash Cycle

Cooling and Dispensing

Operational Cautions

Cleaning Procedures

Preparation and Initial Disassembly

Washing and Rinsing Steps

Final Cleaning and Storage

Parts Specifications

Dispensing Door and Beater Details

Internal Parts Diagram

Component Identification

Troubleshooting Common Issues

Product Consistency and Temperature Problems

Operational and Leakage Issues

Noise and Wear Issues

Electrical Wiring Diagram

Component Connections

Manual Information

Purpose and Updates

Summary

Welcome and Overview

Machine Features

Specifications and Installation

Air Cooling Requirements

Electrical Hook-Up

Technical Specifications

Installation and Setup

Initial Setup Steps

Environmental and Safety Checks

Important Operational Information

Setup and Priming Importance

Mix Requirements

Critical Safety Precautions

Control Panel and Basic Operations

Control Panel Layout

Function;OFF Button Usage

Refrigeration Button Function

Machine Operation Modes

Refrigeration and Cooling States