User Manual for RS and RSA Refrigerators Victory
Rev. 07/24 Victory 27
LIMITED WARRANTY
Warranty (Continental USA & Canada Only)
SEVEN (7) YEAR PARTS, LABOR, AND COMPRESSOR
LIMITED WARRANTY
Victory® Refrigeration (Victory) warrants to the
original purchaser of Victory branded equipment,
that such equipment is free from defects in material
and workmanship, under normal use, proper
maintenance and service as indicated by Victory’s
installation and operation instructions, for a period
of SEVEN (7) years from the date of installation, or
eighty-seven (87) months from the date of shipment
from the manufacturer, whichever is earlier. In
addition, Victory® Refrigeration (Victory) warrants the
hermetically/semi-hermetically sealed compressor
(part only) for SEVEN (7) years; not to exceed eighty-
seven (87) months from the date of shipment from
Victory, provided upon receipt of the compressor,
manufacturer examination shows the sealed
compressor to be defective. This warranty does not
cover freight for the replacement compressor or
freight for return of the failed compressor. Also, this
compressor-part only warranty does NOT apply to
any electrical controls, condenser, evaporator, fan
motors, overload switch, starting relay, capacitors,
temperature control, lter/drier, accumulator,
refrigeration tubing, wiring harness, labor charges, or
supplies which are covered by the standard warranty
above.
*Units shipped after 07/1/2024. Previous warranty
applies to units shipped prior.
Exceptions:
• Warranty does not apply for units installed
in a Residential application. Units are intended for
Commercial use only.
• Blast Chillers carry a 3 year parts and labor
warranty; 2 additional years for the compressor.
Normal wear type parts, such as light bulbs/lamps,
gaskets, fuses, batteries, blast chiller/freeze probes,
thermostat or electronic controller calibration and/
or adjustment, and any normal maintenance items as
outlined in the Owner’s Manual, adjustment of door
mechanisms or freight damage are not covered by this
warranty. For this warranty, the original purchaser
shall be deemed to mean the individual or company for
whom the product was originally installed.
Proof of purchase must be supplied to Victory to
validate the warranty. This warranty is valid only
if equipment is properly installed, and started-up as
outlined in the Owner’s Manual.
Units that utilize variable speed compressor
technology can experience nuisance tripping on Class
A GFCI outlets which have a trip limit of 4 mA to 6
mA. To avoid this issue in a location that requires GFCI
circuit protection, Beverage Air & Victory recommends
using a HUBBELL Model Number GFRST83W 20A
Heavy Duty Hospital Grade Self-Test GFCI Receptacle.
Removal or alteration of the serial/ data plate from
equipment shall be deemed to release Victory from
all warranty obligations or any other obligations,
expressed or implied . The warranty does not cover
installation, start-up, normal maintenance, food
loss, or other consequential damage, and it excludes
components that are removable without tools. Our
obligation under this warranty shall be limited to
repairing or replacing, including labor, any part of such
product, which proves defective.
Victory reserves the right to examine any product
claimed to be defective. The labor warranty shall be
for self-contained units only and for standard straight
time, which is dened as normal service rate time,
for service performed during normal working hours.
Any service requested outside of a servicer’s normal
working hours will be covered under this warranty
at the normal rate and any additional overtime rate
will be the responsibility of the equipment purchaser.
Victory shall not be responsible for any costs incurred
if the work is performed by other than Victory’s
authorized service personnel. Reimbursement claims
for parts and/or labor service costs must be made in
writing. Model, cabinet serial number and installation
location must be shown on the claim. A receipted bill
from the servicing agency must accompany the claim,
together with full details of the service problems,
diagnosis and work performed. Victory reserves
sole discretion whether further documentation on a
claim is to be submitted. Any part determined to be
defective in the product should be returned to the
company within thirty (30) days under the terms of
this warranty and must be accompanied by a record
of the cabinet model, serial number, with a return
material authorization number (RMA#) issued by
Victory.
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