ViewSonic VG3456C User Manual

52
Troubleshoong
This secon describes some common problems that you may experience when
using the monitor.
Problem or Issue Possible Soluons
No power
• Make sure you have turned on the monitor by
pressing the Power buon.
• Make sure the power cord is properly and securely
connected to the monitor and power outlet.
• Plug another electrical device into the power outlet
to verify that the outlet is supplying power.
Power is On, but no
image appears on
screen
• Make sure the video cable connecng the
monitor to the computer is properly and securely
connected.
• Adjust the brightness and contrast sengs.
• Make sure the correct input source is selected.
Wrong or abnormal
colors
• If any colors (red, green, or blue) are missing,
check the video cable to make sure it is properly
and securely connected. Loose or broken pins
in the cable connector could cause an improper
connecon.
• Connect the monitor to another computer.
Screen image is too
light or dark
• Adjust brightness and contrast sengs via the OSD
Menu.
• Reset the monitor to factory sengs.
Screen image cuts in
and out
• Make sure the correct input source is selected.
• Check for bent or broken pins in the video cable
connector.
• Make sure the video cable connecng the
monitor to the computer is properly and securely
connected.
Screen image is
blurred
• Adjust the resoluon to the correct Aspect Rao.
• Reset the monitor to factory sengs.
The screen isn’t
centered correctly
• Adjust the horizontal and vercal controls via the
OSD Menu.
• Check the Aspect Rao.
• Reset the monitor to factory sengs.

ViewSonic VG3456C Specifications

General

Panel type	VA
Color gamut	86 %
Pixel pitch	0.232 x 0.232 mm
Touchscreen	-
Response time	3.5 ms
Backlight type	LED
Display diagonal	34 \
Surface hardness	3H
Anti-glare screen	Yes
Native aspect ratio	21:9
Maximum refresh rate	120 Hz
Screen curvature rating	1500R
sRGB coverage (typical)	100 %
Contrast ratio (typical)	3000:1
Display number of colors	16.7 million colors
Display diagonal (metric)	86 cm
Display brightness (typical)	300 cd/m²
Dynamic contrast ratio marketing name	Mega Contrast
AC input voltage	100 - 240 V
Power supply type	Internal
Energy efficiency scale	A to G
Power consumption (max)	66 W
Power consumption (standby)	0.3 W
Power consumption (typical)	56 W
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	20 - 90 %
Package depth	224 mm
Package width	980 mm
Package height	526 mm
Package weight	13500 g
Tilt angle range	-3.5 - 23 °
Cable lock slot type	Kensington
Panel mounting interface	100 x 100 mm
Product color	Black
USB hub version	3.2 Gen 1 (3.1 Gen 1)
DisplayPort version	1.4
USB upstream port type	USB Type-A, USB Type-B, USB Type-C
USB Power Delivery up to	65 W
USB Type-A downstream ports quantity	3
RMS rated power	1 W
Number of speakers	2
AMD FreeSync type	FreeSync Premium

Weight and Dimensions

Depth (with stand)	269 mm
Width (with stand)	809 mm
Height (with stand)	593.8 mm
Weight (with stand)	10600 g
Depth (without stand)	107 mm
Height (without stand)	366 mm
Weight (without stand)	6800 g