Viking VCSF036SS User Manual

SERVICE NOTEBOOK
Side-by-Side Refrigerators
Models
VCSF036SS
DDSF036SS
VCSF036DSS
DDSF036DSS
VIKING RANGE CORPORATION
111 Front Street, Greenwood, Mississippi (MS) 38930 USA 662-455-1200

Viking VCSF036SS Specifications

General

Brand	Viking
Model	VCSF036SS
Category	Refrigerator
Type	French Door
Total Capacity	36 cu. ft.
Width	36 in.
Finish	Stainless Steel
Ice Maker	Yes
Water Dispenser	Yes
Energy Star Certified	Yes
Water Dispenser Type	Internal
Door Style	French Door

Summary

Safety Information

Safety Alert Symbols and Meanings

Explains DANGER, WARNING, CAUTION levels used in safety messages.

Unauthorized Personnel Warning

Warns against repairs by unqualified individuals to avoid injury or death.

Service Responsibility Disclaimer

Viking's disclaimer regarding injury or damage from improper service procedures.

Finding Authorized Service

Contact information for locating an authorized Viking servicer.

Refrigerator/Freezer Warranty

Two Year Full Warranty

Covers defects in material or workmanship for two years from original retail purchase.

Six Year Full Warranty

Warrants sealed refrigeration system components for years three through six.

Twelve Year Limited Warranty

Covers sealed system parts for years seven through twelve, labor extra.

Ninety Day Residential Plus Warranty

Applies to extended residential use applications like B&Bs, excluding commercial.

Warranty Service Procedures

Details on obtaining warranty service, including contact and required information.

General Information

Defrost System and Serial Number

Explains the electronic defrost system and the location of the serial number.

Installation Guidelines

Covers location requirements, opening measurements, and clearance for installation.

Leveling Procedures

Instructions for leveling the refrigerator and adjusting door alignment.

Appliance Operation

Climate Control and Temperature Settings

How to adjust and set refrigerator and freezer temperatures using the control panel.

Special Operation Modes

Explains the functions of Max Ice and Vacation Mode features.

Indicators and Alarms

Details on the Water Filter Indicator and Door Open Alarm functions.

Advanced Features and Settings

High Temperature and Max Cold Alarms

Explains the operation and activation of High Temp Alarm and Max Cold.

User Preferences and Customization

Adjusting temperature display, alarms, auto light, and Sabbath mode.

Normal Cabinet Temperature

Explanation of warm cabinet surfaces as a normal operating condition.

Dispenser Controls and Features

Dispenser Panel Overview

Describes the dispenser control panel buttons and their basic functions.

Dispenser Operation Modes

Covers Dispenser Lock, Auto Light, and Sabbath Mode activation.

Dispenser Pad and Tray

How to use the dispenser pad and information on the removable tray.

Care and Cleaning

Cleaning Safety Precautions

Warnings and cautions to follow before cleaning the appliance.

Cleaning Recommendations Chart

Guide for recommended cleaning products and methods for different parts.

Operating Sounds

Identifying Normal Refrigerator Sounds

Lists normal operational sounds and their possible causes.

Troubleshooting Common Issues

Basic Operation and Temperature Problems

Addresses issues like unit not operating, temperature too warm/cold, and odors.

Door and Water Issues

Troubleshooting for water droplets and doors not closing properly.

Troubleshooting Common Issues (Continued)

Dispenser and Noise Problems

Resolves issues with dispenser lights and unfamiliar operational sounds.

Operational Frequency Issues

Addresses problems with the unit running too frequently.

Troubleshooting Common Issues (Continued)

Dispenser Functionality Problems

Issues with ice/water dispensing and ice maker performance.

Water Supply and Quality Issues

Troubleshooting slow water flow, filter indicator, and cloudy water.

Troubleshooting Common Issues (Continued)

Ice Maker and Water Dispenser Issues

Problems with ice formation, water temperature, and ice/water particles.

Unit Not Running or Cooling

Addresses leaks, unit not running, and sections being too warm.

Troubleshooting Common Issues (Continued)

Temperature Regulation Problems

Diagnosing issues with refrigerator/freezer temperature and evaporator frost.

Unit Cycling and Airflow Issues

Troubleshooting frequent unit cycling and airflow problems.

Troubleshooting Common Issues (Continued)

Freezer Temperature and Continuous Operation

Addresses freezer too cold and continuous unit operation.

Noisy Operation Causes

Identifies causes and solutions for noisy refrigerator operation.

Dispenser Troubleshooting

Dispenser LED and Light Issues

Resolves problems with dispenser LEDs and lights not activating correctly.

Water Dispensing Problems

Troubleshooting water not dispensing when activated.

Dispenser Troubleshooting (Continued)

Dispenser Activation and Ice Dispensing Issues

Addresses incorrect dispensing activation and illumination errors.

Continuous Dispenser Operation

Troubleshooting dispenser operating continuously, including lock mode issues.

Dispenser Troubleshooting (Continued)

Auto Light and Filter Status Issues

Diagnosing problems with the Auto Light feature and filter status indicator.

Auger Motor and Ice Chute Problems

Troubleshooting auger motor operation and ice chute door issues.

Dispenser Troubleshooting (Continued)

Dispenser Mode Selection Errors

Diagnosing issues when dispenser mode selection does not function correctly.

Cavity Frosting Issues

Troubleshooting when the dispenser cavity becomes frosted or iced.

Water Dispenser Performance

Water Dispensing Speed Requirements

Explains minimum pressure for proper water dispensing speed.

Control Board Operations

Programming and Setup Modes

Covers entering programming mode and setting default configurations.

Defrost and Diagnostic Modes

Instructions for forced defrost and entering service test mode.

Control Board Operations (Continued)

System Component Service Tests

Procedures for testing defrost, fans, compressor, thermistors, and doors.

Dispenser System Service Tests

Procedures for testing dispenser components like lights and actuators.

Control Board Operations (Continued)

Control Board Interface and Indicator Tests

Testing keypad operation, LED indicators, and ice maker valve.

Mode Selection and Adjustment Procedures

Procedures for setting Fahrenheit/Celsius, Show Room, Sabbath, and Alarm modes.

Component Testing

Capacitor Testing Procedures

Methods for testing capacitor resistance and continuity.

Compressor Resistance and Ground Tests

Procedures for testing compressor winding resistance and ground faults.

Component Testing (Continued)

Compressor Operation Test

Performing an operational test on the compressor by direct wiring.

Component Testing (Continued)

Condenser Testing and Leak Detection

Methods for testing the condenser and detecting leaks.

Overload/Relay Testing

Procedures for testing the overload relay resistance.

Component Testing (Continued)

Motor and Valve Component Tests

Testing condenser motor, evaporator fan motor, and water valve.

Switches and Timer Component Tests

Testing light switches and the defrost timer.

Control Board and Ice Maker Information

References for control board and ice maker service.

Component Testing (Continued)

Drier Filter Replacement and Handling

Instructions for replacing the drier filter and handling desiccants.

Defrost System Component Testing

Testing the defrost heater and thermostat for proper function.

Component Testing (Continued)

Evaporator and Thermistor Testing

Procedures for testing the evaporator and thermistor resistance.

Electric Damper Control Testing

Testing the electric damper control for resistance.

System Diagnosis

Refrigeration System Pressure Analysis

Analyzing suction, head, and temperature variations from normal.

Common System Malfunction Symptoms

Identifying symptoms of refrigerant overcharge and air in the system.

System Diagnosis (Continued)

Refrigeration Shortage Symptoms

Recognizing signs of a refrigerant shortage in the system.

Ambient Temperature and Heat Load Effects

Explains how ambient temperature and heat load affect system performance.

System Diagnosis (Continued)

Symptoms of Refrigerant Restriction

Identifying and diagnosing restrictions within the refrigeration system.

Service Procedures

Essential Service Equipment

Lists the necessary tools and equipment for HFC134a system servicing.

Leak Detection and Testing

Procedures for testing sealed systems for refrigerant leaks.

Service Procedures (Continued)

Refrigerant Handling and System Access

Precautions for handling refrigerants and accessing system lines.

Compressor Operational Testing

Performing direct wire tests on the compressor for operational checks.

Service Procedures (Continued)

Dehydrating Sealed Refrigeration Systems

Steps to remove moisture from the sealed refrigeration system.

Testing for System Restrictions

Methods to diagnose restrictions in capillary tubes or drier filters.

Service Procedures (Continued)

Evacuation and Charging Equipment Setup

Diagram and setup for evacuation and charging equipment.

Evacuation Process Steps

Detailed steps for evacuating the sealed refrigeration system.

Service Procedures (Continued)

System Charging Procedure

Step-by-step guide for charging the refrigeration system with refrigerant.

HFC134a Safety and Handling

Information on HFC134a properties, health, safety, and handling.

Service Procedures (Continued)

Refrigerant Property Comparison

Compares properties of CFC12 and HFC134a refrigerants.

Brazing Techniques

Guidelines and materials for brazing refrigeration system components.

Service Procedures (Continued)

Replacing the Service Compressor

Procedures for removing and installing a replacement service compressor.

Drier Filter Replacement Procedure

Steps for safely replacing the drier filter in the system.

Service Procedures (Continued)

Refrigerant Flow Diagram

Illustrates the path of refrigerant through the system components.

Disassembly Procedures

Cabinet Airflow Illustration

Diagram showing airflow paths within the refrigerator cabinet.

Service Procedures

Water and Ice Dispenser Components

Diagram showing the location of water and ice dispenser components.

Disassembly Procedures

Light Bulb and Switch Removal

Steps for removing light bulbs, switches, and covers.

Electronic Control Module Removal

Procedures for removing the electronic control assembly and board.

Disassembly Procedures (Continued)

Damper and Thermistor Removal

Steps for removing the electronically controlled damper and refrigerator thermistor.

Crisper Light Socket Disassembly

Instructions for removing the crisper section light socket.

Disassembly Procedures (Continued)

Water Filter System Disassembly

Procedures for removing and replacing the water filter assembly.

Accessing Internal Components

Steps to access the machine compartment for servicing.

Disassembly Procedures (Continued)

Water Tank Assembly Removal

Steps for removing the water tank assembly.

Water Valve Assembly Removal

Procedures for removing the water valve assembly.

Disassembly Procedures (Continued)

Freezer Light and Socket Removal

Steps for removing freezer section light bulbs and sockets.

Auger Motor Assembly and Capacitor Removal

Procedures for removing the auger motor assembly and capacitor.

Disassembly Procedures (Continued)

Auger Motor and Evaporator Fan Disassembly

Steps for removing the auger motor and evaporator fan motor assembly.

Defrost Thermostat Removal

Instructions for removing the defrost thermostat.

Disassembly Procedures (Continued)

Defrost Heater and Evaporator Coil Removal

Procedures for removing the defrost heater and evaporator coil.

Ice Maker Removal

Steps for removing the ice maker unit.

Disassembly Procedures (Continued)

Thermistor and Drain Tube Removal

Procedures for removing the freezer thermistor and condensate drain tube.

Compressor and Overload/Relay Removal

Steps for removing the compressor, overload, and relay components.

Disassembly Procedures (Continued)

Condenser Fan and Coil Removal

Procedures for removing the condenser fan motor/blade and the condenser coil.

Condensate Drip Pan Removal

Instructions for removing the condensate drip pan.

Disassembly Procedures (Continued)

Roller, Gasket, and Façade Removal

Steps for removing leveling rollers, door gaskets, and dispenser façade.

Dispenser Light Bulb and Socket Removal

Procedures for removing dispenser light bulbs and sockets.

Disassembly Procedures (Continued)

Dispenser Pad, Switch, and Board Removal

Steps for removing the dispenser pad, switch, and control board.

Dispenser Ice Chute and Solenoid Removal

Procedures for removing the ice chute door, solenoid, and related parts.

Disassembly Procedures (Continued)

Dispenser Water Tube Removal

Steps for removing the water tube from the dispenser.

Door and Hinge Assembly Removal

Procedures for removing the refrigerator doors and hinges.

Disassembly Procedures (Continued)

Door Handle Removal

Steps for removing the refrigerator door handles.

Door Handle Installation

Instructions for installing refrigerator door handles.