17
Source: American Diabetes Association (Standards of Medical Care in Diabetes – 2018.
Diabetes Care, January 2018, vol. 41, Supplement 1, S13-S27).
Questionable or Inconsistent Results:
If your blood glucose result does not match how you feel, please:
• Check the expiration date and the discard date of the test strip. Make sure that
the test strip vial has not been opened for more than 6 months.
• Confirm the temperature in which you are testing is between 41-113°F.
• Make sure that the test strip vial has been tightly capped.
• Make sure the test strip has been stored at 36-86°F, 10-90% humidity..
• Make sure the test strip was used immediately after removing from the test
strip vial (or the foil pouch).
• Make sure that you followed the test procedure correctly.
• Perform a control solution test (See Performing a Control Test for
instructions).
After checking all of the conditions listed above, repeat the test with a new test strip.
If you are still unsure of the problem, please contact VivaChek Customer Support
at 800-951-8430 (7 days a week. 9 a.m.-5 p.m. Eastern Time). Please contact your
health care professional if you need help outside of these hours.
Testing with Control Solution
Why Perform Control Tests
Performing a control test lets you know that your meter and test strips are working
properly to give reliable test results. You should perform a control test when:
• Once a week
• You open a new box of test strips
• You want to check the meter and test strips
• Your test strips were stored in extreme temperature or humidity
• After cleaning your meter
• You dropped the meter
• Your test result does not match with how you feel
About the Control Solutions
• Only use VivaChek™ Ino/Fad Control Solutions (1, 2 or 3) to practice on the
system.
• Your meter automatically recognizes the control solution.
• The control solution results are not including in the average value calculation.
• Store the control solution at 36-86°F, 10-90% humidity..
• All expiration dates are printed in Year/Month/Day format. 2022/01/01 indicates
1
st
, January, 2019.
• Do not use control solution that is out of the expiration date or discard date (the
control solution will expire 6 months after the bottle is opened for the first time).
• Shake the bottle well before use.