Getting started
8
Rewiring of telephone line for cable/VoIP service users
If you have changed to cable/VoIP service through a modem/router/
terminal adapter to establish telephone connection, the existing
telephone jacks in your home may no longer work. Your cable/VoIP
service provider uses a separate cable connecting from the main line
to the modem installed in your home.
To allow all existing telephone jacks to work, rewiring of the telephone
line (as indicated by the dotted line in the illustration below) may be
needed. Rewiring requires professional installation (fees may apply).
Contact your cable/VoIP service provider for more information.
Main
cable line
NEW
Main
landline
OLD
Modem/Router/
Terminal adapter
Conventional
telephone line jack
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