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Question Suggestions
There is no dial tone.
• Try all the above suggestions.
• The Cat-5 network cable may be
defective. Install a new Cat-5 network
cable.
• Make sure your network is providing
Power over Ethernet (PoE).
• Disconnect the base station from
the network wall jack and connect
a different working SIP telephone. If
there is no dial tone on this telephone
either, the problem is in your wiring or
network server. Check your SIP server
settings and refer to the SIP Phone
Configuration Guide for details.
• Make sure the initialisation and system
registration process completes (page
12). Check your SIP server settings.
Refer to the SIP Phone Configuration
Guide for details.
I cannot dial out.
• Try all the above suggestions.
• Make sure there is a dial tone before
dialling. It is normal if the cordless
handset takes a second or two to
synchronise with the base station before
producing a dial tone. Wait an extra
second before dialling.
• A prefix may be required for dialling
some internal or external calls. Refer to
the SIP Phone Configuration Guide for
details.
• Check your SIP server settings. If other
SIP telephones in your hotel are having
the same problem, the problem is in the
wiring or network server. Contact your
telephone service provider (charges
may apply).
The Speed Dial key does not work at all.
• The Speed Dial key may not be properly
programmed. Refer to the SIP Phone
Configuration Guide for details.
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