VTech CTM-S2115 - Page 20

EN - 20
Question Suggestions
The telephone cannot register to the SIP
network server.
• Make sure your network is providing
Power over Ethernet (PoE).
• Make sure the initialisation and system
registration process completes (page
12).
• Disconnect the Cat-5 network cable
from the network wall jack and connect
it back into the network wall jack with
Power over Ethernet (PoE) to start the
initialisation and system registration
process again.
The LOW BATTERY LED illuminates on the
cordless handset.
• Place the cordless handset in the
handset charger for recharging.
• Remove the battery and then install it
again, and use it until fully depleted.
Then charge the cordless handset in the
handset charger for up to 16 hours.
• If the above measures do not correct
the problem, replace the battery.
The battery does not charge in the cordless
handset or the battery does not accept
charge.
• Make sure the cordless handset is
placed in the handset charger correctly.
The CHARGE LED should be on.
• Remove the battery and then install it
again. Charge it for up to 16 hours.
• If the cordless handset is in the handset
charger but the CHARGE LED is not on,
refer to The CHARGE LED is off below.
• If the battery is completely depleted,
charge the cordless handset for at least
30 minutes before use.
• If the above measures do not correct
the problem, replace the battery.
The CHARGE LED is off.
• Clean the charging contacts on the
cordless handset and/or handset
charger each month with a pencil
eraser or a dry non-abrasive fabric.
• Make sure the Cat-5 network cable is
plugged in correctly and securely.
• Unplug the Cat-5 network cable. Wait
for 15 seconds before plugging it back
in.