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Question Suggestions
The telephone does not ring when there is an
incoming call.
• Make sure the Cat-5 network cable is
plugged into the NET port of the
base station and the network wall jack
with Power over Ethernet (PoE).
• The cordless handset may be too far
from the base station. Move it closer to
the base station.
• Check your SIP server or telephone
administrative settings. Refer to the SIP
Phone Configuration Guide for details.
• If other SIP telephones in your hotel are
having the same problem, the problem
is in the wiring or network server.
Contact your telephone service provider
(charges may apply).
• Other electronic products such as HAM
radios and other DECT phones can
cause interference with your cordless
phone. Try installing your phone as far
away as possible from these types of
electronic devices.
• The Cat-5 network cable may be
defective. Install a new Cat-5 network
cable.
• Remove the battery and then install it
again. Then place the cordless handset
in the handset charger. Wait for the
handset to synchronise with the base
station. Allow up to one minute for this
to take place.
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