Appendix
29
Troubleshooting
Calling Number Display isn’t working.
Calling Number Display is a subscription service. You must subscribe to this
service from your telephone service provider for this feature to work on your
telephone.
If you subscribe to high-speed Internet service (DSL - digital subscriber
line) through your telephone line, you must install a
and Calling Number Display problems caused by DSL interference. Please
Your caller must be calling from an area that supports Calling Number
Display.
Both your and your caller’s telephone service providers must use equipment
that is compatible with Calling Number Display.
No Calling Number Display information while on a call.
Make sure your telephone service provider provides Calling Number Display
information while you are on a call. This is sometimes known as Calling
Number Display on call waiting or type 2 Calling Number Display.
The telephone cannot display the Calling Number Display information if
another telephone on the same line is in use. Make sure all extensions are
on hook.
Screen incorrectly displays LINE IN USE.
Make sure the telephone line cord is connected properly.
No Calling Number Display information for some calls.
The telephone cannot display or store the information while another
telephone is using the same telephone line, whether this T1300 telephone is
being used or not.
I cannot edit a phonebook entry.
Editing phonebook entries is not available. You need to create a new entry.
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