Why does the baby monitor not respond normally?
Try the following (in the order listed) for common cure: 1. Disconnect the power to the baby units and the parent unit. 2. Wait a
few seconds before connecting power back to the baby units and the parent unit. 3. Turn on the baby units and the parent
unit. 4. Wait for the parent unit to synchronize with the baby units. Allow up to one minute for
this to take place.
Why don’t the power-on light of the baby unit and parent unit go on when I switch on the units?
Perhaps the parent unit is not connected to the power. Insert the appliance plug into the parent unit and put the adapter in a
wall socket. Then, slide the ON/OFF to switch on the parent unit and to establish connection with the baby unit. Perhaps the
baby unit is not connected to the power. Insert the appliance plug into the baby unit and put the adapter in a wall socket. Then,
slide the ON/OFF switch to ON to switch on the baby unit and to establish connection with the parent unit.
Why doesn’t my parent Make sure the power is not controlled by a wall switch. unit charge while connected to AC power?
Why is my screen in black The screen is in black and white during night-time or in a dark room when the night
and white?
vision feature is activated. This is normal.
Why do I get glare or blurry display on my screen when viewing my baby at night?
During night-time or in a dark room, the surroundings and other interfering factors, like lightings, objects, colors and
backgrounds may affect the image quality on your parent unit screen. Adjust the baby unit’s angle or place the baby unit at a
higher level to prevent glare and blurry display.
Why does the baby monitor produce a high-pitched noise?
The parent unit and baby units may be too close to each other. · Move the parent unit away from the baby units until the noise
stops; OR · Turn down the volume of your parent unit.
Why does the parent unit The baby units may be out of range. Move the parent unit closer to the baby units (but
beep?
not less than 3 feet).
The parent unit may not have enough charge for the parent unit to perform normally. Charge the battery in the parent unit for
up to 11 hours.
The temperature of your baby’s room may be too high or too low.
Why don’t I hear a sound/ The parent unit speaker volume may be too low. Press VOL to increase the volume, or Why can’t I
hear my baby use the parent unit menu to change sound sensitivity level to the highest level (level 5). cry?
Why can’t I establish a connection? Why is the connection lost every now and then? Why are there sound interruptions?
The baby units may be out of range. Move the parent unit closer to the baby units (but not less than 3 feet). Other electronic
and wireless products may cause interference with your baby monitor. Try installing your baby monitor as far away from these
devices as possible. If you power on only one baby unit, your parent unit may display and the POWER LED light flashes.
Switch to the baby unit you have powered on via menu.
Important safety instructions
The applied nameplate is located at the bottom of the baby unit’s base.
When using your equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and
injury, including the following:
1. Follow all warnings and instructions marked on the product.
2. Adult setup is required.
3. CAUTION: Do not install the baby unit at a height above 2 metres.
4. This product is not a substitute for adult supervision of the infant. Supervising the infant is the parent’s or caregiver’s
responsibility. This product could cease operating, and therefore you should not assume it will continue working properly
for any given period of time. Further, this is not a medical device and should not be used as such. This product is
intended to assist you in supervising your baby.
5. Do not use this product near water. For example, do not use it next to a bath tub, wash bowl, kitchen sink, laundry tub or
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