repair, alteration or modification by anyone other than an authorized service
representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network
reliability, or cable or antenna
systems; or 4. Product to the extent that the problem is caused by use with non-VTech accessories; or 5. Product whose
warranty/quality stickers, product serial number plates or electronic serial numbers have been removed,
altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States of
America or Canada, or used for
commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7. Product returned
without a valid proof of purchase (see item 2 on the following part); or 8. Charges for installation or set up, adjustment of
customer controls, and installation or repair of systems outside the unit.
How do you get warranty service? To obtain warranty service in the USA, please visit our website at www.vtechphones.com or
call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. NOTE: Before calling for service,
please review the user’s manual – a check of the Product’s controls and features may save you a service call. Except as
provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for
delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or
replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk
for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase
does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair
prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that
are not covered by this limited warranty.
What must you return with the Product to get warranty service? 1. Return the entire original package and contents including
the Product to the VTech service location along with a
description of the malfunction or difficulty; and 2. Include a “valid proof of purchase” (sales receipt) identifying the Product
purchased (Product model) and the date of
purchase or receipt; and 3. Provide your name, complete and correct mailing address, and telephone number.
Other limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other
written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty
exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is
authorized to make modifications to this limited warranty and you should not rely on any such modification. State/Provincial
Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or
province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an
unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some
states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not
limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment,
and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
File Downloads
User Manual
Video Monitor, VM320, VM320-2
Download [optimized]
Download
References
VTech Cordless Phones Official Site | Best Home Office & Business Phones
VTech Canada | Best Learning Toys | Cordless Phones
RBRC® Trademark
BATTERY® Trademark
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