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7.2. Warranty
Wave products have been inspected with no evident defects prior to leaving the factory.
Wave warrants this product against defects in material and workmanship for a period of time, 1 year for
the pump and 6 months for the liner, unless local law has special requirement.
Warranty for this product begins on the date of purchase and Wave requires presentation of the original
proof of purchase to confirm the date. During the warranty period, Wave will either repair or replace, at
its discretion, and defective products. Replacement products or repaired parts will be warranted for the
unexpired portion of the original warranty.
Shipping cost policy
The return of defect parts to the authorized service centre is at the cost of the owner.
On warranty period, the return is at the cost of service center.
Warranty policy
This limited warranty does not apply to any defect resulting from negligence, accident, misuse, or other
reason beyond Wave’s control, included but not linited to: normal wear and tear, negligence or failure
to follow the product instructions, improper or inadequate maintence; connection to improper power
supply; chemical water damage, loss of pool water, unauthorized product modification or repair; use for
commercial purpose; fire, lightening, floor or other external causes.
This warranty is valid only in the country of purchase in such countries where Wave sells and services the
same model with identical technical specificiations.
Warranty service outside the country of purchase is limited to the terms and conditions of the
corresponding warranty in the country of service. Where the cost of repairs or replacement is not
covered by this warranty, Wave will advise the owners and the cost shall be charged to the owner.
This warranty only applies to the original purchaser and terminates upon any transfer of ownership.
All repairs of which warranty claims are made must be pre-authorized by a Wave service centre.
All the authorized selling dealer is responsible for all in-field service work carried out on your Wave
product. Wabe will not be liable for results of cost of workmanship from unauthorized service person.
Warranty registration
To validate your warranty, please register your product on our website www.wavespas.com
It is essential that all information including customer name, date of purchase, serial number, spa model
are provided. Without this information the warranty will be invalid.
Wave Direct
9-10 Charlotte Square
Newcastle upon Tyne
NE1 4XF
wavespas.com
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