17
7. WARRANTY
7.1. Error code
If the screen displays an error code “Ex”, please refer to the table below.
E3, E4, E5, E6 error code
- Cut off electricity for 5 minutes and reconnect
If error code is still displayed on the control Box, please do the following instrutions :
1 - Check that the water line is between the high and low limits.
2- Clean or replace the filter cartridge
3 - Unscrew and clean the 2 nozzles (Entry and exit of water) inside the spa and remove wastes if
necessary (Neaf, hairs, fur, skin...)
4- Check that the propeller of the filter pump does not contain foreign matter.
Cut the spa again electrically for 5 minutes and re-connect it, if the error code is still displayed on the
control box please contact the Service Center
Problems Causes
Solutions
Not heating
Not heatign properly
Wrong temperature control
sensor.
Temperature control sensor
short circuit or open circuit.
Control service center.
Situation
Code
E1
EN
Not heatign properly
High water temperature
indicator.
1. The filled water is over 45°C
(113°F)
2. The filter cartridge was put
on the wrong suction fitting
(higher suction fitting).
1. Cut off the power, make
sure the pool water is
between 2°C-44C (36F-111°F).
If this does not solve the
problem, refer to the box
below.
2. Put the filter cartidge on
the lower suction fitting.
E3
All fucntions do not
work, buzzing warn.
Low water temperature
indicator.
The pool water is lower than
2°C (36°F)
Cut off the power, make sure
the pool water is between
2°C-444°C (36°F-111°F)
If this does not solve the
problem, refer to the box
below.
E4
All fucntions do not
work, buzzing warn.
High water temperature
indicator.
The pool water is lower than
50°C (122°F)
Cut off the power, turn
to qualified electrician to
reset the thermal cutout
described in the next
paragraph.
If this does not solve the
problem, refer to the box
below.
E5
Not heating and filter-
ing properly.
Buzzing warns.
Water pressure is not big
enough to activate healing.
Inlet or outlet on inner wall
are blcoked.
Filter cartridge is too dirty.
Pool water does not reach
minimum water level.
Do not release air from pump
Pump is wrong
Clean inlet and outlet.
Clean or replace filter
cartridge.
Add water to reach water
level
Do air release as outlined
again
If this does not solve the
rpoblem, refer to the box
below
E6
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