Model 9100 — Operator's Guide: Error Messages 18-3
Error Messages
18
18.2 Wavetek Service Center
Support
If you are unable to overcome the cause of error
messages displayed on your Model 9100 or you
believe that the unit has developed a fault, you can
obtain product support from your nearest Wavetek
Service Center. However, before you do so please
take the time to document as much information as
possible about the nature of the error message or
fault. As a minimum, this should include the mode of
operation in which the Model 9100 was being used
when the error message/fault occurred, the function
and range selected at the time, and the error message
which was displayed. You should also run the Model
9100's Full Selftest routines (see
Section 8.3
of the
Model 9100 Multifunction Meter Calibration System
User's Handbook — Volume 2
) and report any error
messages which appear during these tests. Note
that you can obtain a print out of the selftest results
by connecting a printer to the Model 9100's parallel
printer port and selecting the PRINT option at the
end of selftest.
The more information you can provide, the easier it
will be for Wavetek's engineers to diagnose and
rectify the fault.
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