19
®
www.wellbox.com
What to do
if you have a problem ?
First make sure that you have clearly followed the instructions for
installation and use beforehand (see pages 5, 6 and 7).
If your machine is not functioning normally, before calling the LPG
®
Customer Service, it is advised that you perform the following controls:
• Have the precautions for usage been followed?
• Is the machine plugged to the power supply?
• Does the attachment plug correspond to your country’s specic wall socket?
• Has the on/off button been pushed in?
• Has the Wellbox not been used for ve minutes?
• Is the display panel on?
• Is the lter clean and correctly mounted?
• Is the hose obstructed? Is it properly connected?
• Is the treatment head properly connected to the connecting hose?
• Are the treatment heads’ components (seals, rollers, aps) correctly
mounted, clean and moveable?
• Is the control button for the motorized Roll head easy to operate
without effort?
• For safety reasons, do not disassemble the power supply or the device.
Otherwise, the warranty will be voided.
After these controls have been completed and if the problem contin-
ues, please contact LPG
®
Customer Service or an authorized distribu-
tor, indicating the device’s serial number that appears on the barcode
label at the bottom of the device (ex. MM21 51571234) and its operating
time in hours (see page 4).
• LPG
®
Customer Service (freefone, call free from landlines):
00800 MYWELLBOX (00800 699 355 269)
• www.wellbox.com
• For all requests for information or written complaints:
LPG
®
Customer Service phone: 00800 699 355 269 (toll-free in Europe only
or +33 (0)4 75 78 68 99)
ensemble chapitres.indb 19 11/05/11 12:10
To Next Page
Loading...