Table 6: Space Heater Fault Screens Continued
Option 4 - Operating Vehicle Manufacturer Control Panel
If your vehicle is fitted with an alternative control panel, please refer to your vehicle handbook.
Fault Fault Screen Solution
“Gas overheat fault” (2)
OR
“Electric overheat fault” (3)
Check the air ducts and vents are not blocked
or restricted. Whale recommends that you
wait at least 5 to 10 minutes to allow the
Space Heater to cool before clearing the
lockout by pressing the Reset Button on the
Space Heater once, then press OK on the
iVan® Control Panel. This will clear the fault
code. If the fault does not clear, please
contact Whale Support on
+44(0)845 217 2933.
“Voltage Supply fault” (4)
Minimum operating voltage is normally 10V,
except for when the high electric setting is
used, in which case the minimum operating
voltage is 11.5V. Maximum is 15V, when
measured at the Space Heater. Check battery
voltage. If between 11.5V and 15V, check
connections between Space Heater and
battery. Check alternator or external battery
charging. Clear lockout by turning the Master
Switch ‘off’ then ‘on’. This will clear the fault
code. If the fault does not clear, please contact
Whale Support on
+44(0)845 217 2933.
“Air Pressure fault” (5) Check combustion air inlet flue and exhaust
flue for blockages. Clear lockout by turning the
Master Switch ‘off’ then ‘on’. This will clear the
fault code. If the fault does not clear, please
contact Whale Support on
+44(0)845 217 2933.
“Thermistor fault” (6)
OR
“Flame simulation fault” (7)
OR
“Relay sense fault” (8)
OR
“Start-up fault” (9)
OR
“Configuration fault” (10)
OR
“Switch fault” (11)
An internal fault has occured, clear lockout by
turning the Master Switch ‘off’ then ‘on’. If the
fault does not clear, please contact Whale
Support on +44(0)845 217 2933.
“General fault” (15)
Two faults have occured at the same time OR
more than five lockout clearing attempts have
been unsuccessful. Clear lockout by pressing
the red Reset Button on the Space Heater as
described on page 24. If the fault does not
clear, please contact Whale Support on
+44(0)845 217 2933.
25
To Next Page
Loading...
