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Whirlpool CAE2793BQ User Manual

Whirlpool CAE2793BQ
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PAGE 1
FOR SERVICE TECHNICIAN’S USE ONLY
DO NOT REMOVE OR DESTROY
IMPORTANT SAFETY NOTICE — “For T
echnicians only”
This service data sheet is intended for use by persons having electrical, electronic, and mechanical
experience and knowledge at a level generally considered acceptable in the appliance repair trade.
Any attempt to repair a major appliance may result in personal injury and property damage. The
manufacturer or seller cannot be responsible, nor assume any liability for injury or damage of any
kind arising from the use of this data sheet.
Diagnostic Guide ................................................................2
Activating Service Diagnostic Test Modes ..........................2
Diagnostic Test Modes ....................................................3–5
Customer Viewable Fault Codes ........................................5
Service Fault / Error Codes ............................................. 6, 7
Quick Overview Tests ..........................................................8
Contents
Manual Overview Tests .......................................................9
Troubleshooting Guide ...............................................10, 11
Troubleshooting Tests .................................................12–18
Main Control Connectors & Pinouts .................................12
Component Locations & Washer Specs ..........................19
Wiring Diagram .................................................................20
IMPORTANT: Electrostatic Discharge (ESD) Sensitive Electronics
ESD problems are present everywhere. Most people begin to feel an ESD discharge at approximately
3000V. It takes as little as 10V to destroy
, damage, or weaken the main control assembly. The new
main control assembly may appear to work well after repair is finished, but a malfunction may occur
at a later date due to ESD stress.
Use an anti-static wrist strap. Connect wrist strap to green ground connection point or unpainted
metal in the appliance
– OR –
Touch your finger repeatedly to a green ground connection point or unpainted metal in the appliance.
Before removing the part from its package, touch the anti-static bag to a green ground connection
point or unpainted metal in the appliance.
Avoid touching electronic parts or terminal contacts; handle electronic control assembly by edges only.
When repackaging main control assembly in anti-static bag, observe above instructions.
V
oltage Measurement Safety Information
When performing live voltage measurements, you must do the following:
Verify the controls are in the off position so that the appliance does not start when energized.
Allow enough space to perform the voltage measurements without obstructions.
Keep other people a safe distance away from the appliance to prevent potential injury.
Always use the proper testing equipment.
After voltage measurements, always disconnect power before servicing.
PART NO
. W10554748C

Questions and Answers:

Whirlpool CAE2793BQ Specifications

General IconGeneral
BrandWhirlpool
ModelCAE2793BQ
TypeTop Load Washer
ColorWhite
AgitatorYes
Wash Cycles12
Spin Speed700 RPM
Energy Star CertifiedNo
Voltage120 V
Frequency60 Hz
Width27.5 inches
Height43 in
Depth27 inches

Summary

Voltage Measurement Safety Information

Electrostatic Discharge (ESD) Safety

Details precautions for handling sensitive electronics to prevent damage from static discharge.

Diagnostic Guide and Activation

Activating Diagnostic Test Modes

Outlines the specific sequence of knob movements to enter diagnostic test modes.

Diagnostic Test Mode Selection

Fault Code Display Mode

Explains how to access and interpret fault codes using status LEDs.

Diagnostic Test Modes Overview

Quick Overview Test Mode

Details the automatic test for verifying major washer functions.

Manual Overview Test Mode

Explains how to test individual component outputs using the control knob and start button.

Calibration Mode

Specifies when and how to perform calibration after component replacement or relocation.

Advanced Diagnostic Modes

Customer Viewable Fault Codes

Identifies fault codes visible to the customer via specific LED patterns.

Fault and Error Codes (Part 1)

Fault and Error Codes (Part 2)

Code Descriptions and Procedures

Continues the list of fault/error codes with their descriptions and troubleshooting procedures.

Quick Overview Test Mode Details

Overview Test Functions and Status

Details the functions tested, required status LEDs, and estimated times for the Quick Overview Test.

Manual Overview Test Mode Details

Troubleshooting Guide: Initial Checks

Troubleshooting Guide: Performance Issues

Main Control Troubleshooting Test

Valve and Shifter Troubleshooting

Drive System Troubleshooting

Drive System - Motor Tests

Console and Thermistor Tests

Water Level and Drain Pump Tests

Lid Lock and Drain Pump Tests

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