Whirlpool WOS51EC0H - Page 24

For Service Technician Use Only
DIAGNOSTICS & TROUBLESHOOTING
2-6
n
Whirlpool
®
Smart Wall Ovens
Code Description Explanation and Recommended Procedure
No Sound Speaker, HMI-Central/
UI board Control
Panel Assembly
NOTE: Before starng any test, cycle power to the oven (power o, wait 10 seconds, and power
on).
1. Verify sound is enabled. Touch the Tools menu, and then scroll to the Sound menu. Conrm
Key Press, Timer & Alert, and Power On & O acons are all turned on and set to the desired
volume.
2. Unplug the oven or disconnect power.
3. Conrm the speaker is rmly connected to the UI board. If speaker is rmly connected, go to
Step 4. If speaker connecon is loose, reconnect and proceed to Step 5.
4. Replace HMI-Central/UI board Control Panel Assembly.
5. Reassemble all parts and panels before operang.
6. Plug in the oven or reconnect power and follow the on-screen prompts for a model
selecon.
7. Conrm operaon of the speaker. If the problem persists, unplug the oven or disconnect
power, replace HMI-Central/UI board Control Panel Assembly, and repeat steps 5 through 7.
F1
Internal
E0
Oven User Interface
(UI) Failure
NOTE: Before starng any test, cycle power to the oven (power o, wait 10 seconds, then power
on).
PROCEDURE: Before proceeding, verify the error code by entering the Diagnoscs Menu and
selecng “Error Diagnoscs”.
NOTE: If other error codes are stored, troubleshoot those other error codes rst.
1. Unplug the oven or disconnect power.
2. Conrm the HMI-Central/UI board Control Panel Assembly is grounded to the oven chassis. If
it is, go to Step 6. If it is not, x the connecon.
3. Reassemble all parts and panels before operang.
4. Plug in the oven or reconnect power and cycle power.
5. If error persists, unplug the oven or disconnect power.
6. Replace HMI-Central/UI board Control Panel Assembly.
7. Reassemble all parts and panels before operang.
8. Plug in the oven or reconnect power and follow the on-screen prompts for a model
selecon.
9. Verify operaon is normal. Enter Diagnoscs mode, select “Error Diagnoscs”, and clear the
history. If the HMI-Central/UI board Control Panel Assembly was replaced, there is no need
to clear the error history.
HMI-C
User Interface
Speaker
BK
RD
1
2
J8