WiiM Ultra User Manual Version 1.2 12/30/2024
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o Update firmware and software: Ensure that your WiiM Ultra and all devices
involved in the streaming have the latest firmware and software updates
installed.
o Reset the WiiM Ultra: As a last resort, you can try performing a factory reset
on your WiiM Ultra and set it up again.
⚫ How can I reset my device?
o Press and hold the volume knob for 10 seconds until you will hear the voice
prompts of “Restore to factory setting” and see the light flashing red and white.
The WiiM Ultra's screen will also display "Restore to factory setting."
o Factory reset clears all source, volume, and network settings for WiiM Ultra
and returns it back to the original factory settings.
⚫ What can I do if my device cannot power on normally?
o Check the device LED status and ensure it’s on.
o Ensure the original power adapter is used.
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