To Next PageTo Next PageHow to fix Winegard ConnecT 2.0 Plus WF2-695 Extender firmware update failed?
First, connect to a WiFi source. Navigate to the Update Software drop-down and click select. Finally click on the Recover Modem button to reconfigure your modem.
Why am I not seeing the SSID for my Winegard ConnecT system?
Check that the LED under the SIM Card/LED cover entry plate is on. If it's off, use a voltage meter to check that 12V is reaching the dome from the vehicle power. If the LED is on but you still don't see the SSID, reset the unit by holding the reset button under the SIM Card/LED cover plate for 30 seconds.
Why are web pages not loading when connected to Winegard ConnecT 2.0 Plus WF2-695 Extender WiFi?
Some WiFi sources might require you to agree to their rules or enter a password on a 'SPLASH' page before granting network access, even if no password was needed for the initial connection.
What to do if 10.11.12.1 does not bring up the login screen for Winegard Extender?
First, ensure your device is connected to the correct Winegard ConnecT SSID. If connected to the correct network, try performing a factory reset, as the address may have been changed.
What to do if my Winegard Connect 2.0+ is billing me every month?
Log in to your account and click on “View Winegard ConnecT Subscriptions”. Then, verify that auto renew is “Off.”
How to recover lost SSID or password for Winegard ConnecT 2.0 Plus WF2-695 Extender?
If you haven’t changed your factory preset SSID or password, check the white label inside the SIM card/LED cover plate on the side of the dome for your factory preset SSID and password.
What to do if my Winegard ConnecT 2.0 Plus WF2-695 credit card is not processing?
Make sure that the billing address you entered is the correct address associated with the credit card you are using.
What to do if my Winegard Extender device will not connect with the correct password?
Try resetting the ConnecT 2.0+ to see if your device will then connect.
What to do if Winegard Extender Internet Status field will not connect?
Verify that your device is still connected to the ConnecT. When switching between 4G and WiFi, your device may have stopped the connection.
Important safety warnings and recommendations for installing the unit on the exterior.
Detailed steps for installing the wall plate power supply unit, including wiring.
Critical safety warning regarding electrical connections for the power supply unit.
Guidance for initial setup, system reconfiguration, and important warnings for new users.
Instructions for connecting to a 4G LTE network, managing data plans, and associated warnings.
Instructions for changing the Wi-Fi network name (SSID) for improved security and ease of use.
Recommendation to change the network password to a secure, memorable one.
Information on the default and available security types for the Winegard Connect network.
Guide to setting up a separate guest network for visitors with easy login access.
Displays the names of devices currently connected wirelessly to the Winegard Connect 2.0+.
Warning against changing the network address unless instructed by Winegard Tech Support.
Instructions on how to change the administration password for system security.
Critical warning that resetting the unit will erase all settings and revert to factory defaults.
Procedure to check for and download the latest available software version for the system.
Steps to follow when updating the software, including proceeding and system reboot.
Important warning against forcing the SIM card into the holder to ensure correct installation.
Step-by-step instructions for removing the existing SIM card and inserting a new one.
Steps to configure the cellular provider and Access Point Name (APN) for internet connectivity.
Instructions on how to perform a channel scan to find available over-the-air TV channels.
General guidelines for performing a channel scan using TV remotes or compatible devices.
Explanation of the LED indicators located under the SIM card/LED cover plate.
Interpretation of various status messages displayed on the Winegard Connect system screen.
Answer regarding painting the Winegard Connect system and warranty implications.
Troubleshooting steps if the Winegard Connect SSID is not visible on devices.
Steps to resolve issues where the system shows connected but web pages do not load.
Methods to recover factory preset SSID/password or reset the unit if lost.
Troubleshooting steps when the IP address does not bring up the login screen.
Steps to take if a device shows the SSID but fails to connect with the correct password.
Advice for issues after switching between 4G and WiFi where the status field does not connect.
Steps to take if a firmware update fails, including recovering the modem.
Explanation of the 'No Internet' button's purpose and its effect on device connectivity.
Information on expected range and coverage maps for Winegard and third-party SIM cards.
Details on the types of channels and networks the Connect 2.0+ antenna can receive.
Overview of the Winegard Connect 2.0+'s general capabilities and features.
Contact information for technical services if the unit stops working or setup fails.
Troubleshooting steps for when data plan fields appear as 'unknown' in the system.
Steps to resolve issues when the system shows 'Connecting 4G LTE' but no internet access.
Information regarding monthly billing and usage of the Winegard Connect 2.0+ service.
Verification steps for credit card usage and billing address accuracy.
General