How to recover my Wisenet Security Camera user ID or password?
If you've forgotten your user ID or password, go to 'Log-in page ? Forgot your ID/Password?'. Then, enter the e-mail address you used during registration. Your user ID and a new password will be sent to this address. Note that the email might be marked as spam. After logging in with the temporary password, it's recommended to change it to something more memorable.
What to do if I can't register my Wisenet SNH-P6416BN after logging in?
First, verify that the serial number you entered matches the one on the product label. If it does, re-enter the correct password for the product and try registering again. If the problem persists, perform a factory reset by pressing and holding the RESET button on the product for 5 seconds. The product will restart, and you can repeat the registration procedure from the beginning.
Why is my Wisenet SNH-P6416BN Security Camera connected in relay mode?
Your Wisenet Security Camera might connect in relay mode because of several reasons. First, check the UPnP setting of your router. Also, a network upload speed of at least 2.5Mbps is recommended. Finally, depending on your service provider's policies, access in relay mode may be the default.
General| Brand | Wisenet |
|---|---|
| Model | SNH-P6416BN |
| Category | Security Camera |
| Language | English |
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