Why are images overlapping on my Wisenet Security Camera?
To resolve the issue of overlapping images, verify that each camera is configured with a unique multicast address. If multiple Wisenet Security Cameras are using the same multicast address, image overlapping may occur.
How to fix 'cannot access camera from a web browser' for Wisenet XNP-9250R Security Camera?
If you cannot access the Wisenet Security Camera from a web browser, ensure the camera's network settings are correctly configured. Also, verify that all network cables are properly connected. If using DHCP, confirm the camera obtains dynamic IP addresses without issues. If connected to a broadband router, ensure port forwarding is correctly set up.
What to do if Wisenet XNP-9250R is not detected in Device Manager?
If the Wisenet Security Camera connected to the network is not detected in the Device Manager program, disable the firewall settings on your PC and then search for the camera again.
Why does the viewer disconnect during monitoring of my Wisenet XNP-9250R Security Camera?
If you're experiencing viewer disconnections during monitoring with your Wisenet Security Camera, it may be caused by changes to the camera or network configurations. Also, check all network connections to ensure they are stable.
How to fix no video on Wisenet Security Camera plug-in free webviewer in Safari via HTTPS?
If no video is displayed when accessing the plug-in free webviewer on Safari via HTTPS with your Wisenet Security Camera, click "View Authentication Certificate" on the authentication popup. Select the "Always trust when connecting to the designated webviewer IP" check box. If the video still doesn't display, press command key + Q to exit Safari, then access again and repeat the steps.
What to do if my Wisenet Security Camera reports that NAS setting has failed?
To resolve the NAS setting failure with your Wisenet Security Camera, verify that the IP address, ID, and password of the NAS are valid. Ensure you can access the designated default folder using the NAS ID. Confirm that the NAS SMB/CIFS items are unchecked, the NAS IP address and the camera IP address are in the same format, and that you haven't tried to access as another user without formatting the saved or used default folder. Also, ensure you are using recommended NAS equipment.
What to do if Micro SD card is inserted but the Wisenet XNP-9250R Security Camera does not operate properly?
If the Micro SD card is inserted but the Wisenet Security Camera does not operate properly, verify that the Micro SD card is inserted in the correct direction. Note that the operation of Micro SD cards formatted by other devices is not guaranteed. Try formatting the Micro SD card again in the camera's settings menu: ; ; .
Why am I not receiving motion detection e-mails from my Wisenet Security Camera?
To ensure you receive notification emails for motion detection events on your Wisenet Security Camera, verify the following settings in sequence: A. Check the settings. B. Ensure is set to . C. Confirm that the option in the menu is checked for use.
General| Brand | Wisenet |
|---|---|
| Model | XNP-9250R |
| Category | Security Camera |
| Language | English |
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