Outdoor Grill (OG) Series
Troubleshooting
5-2
#814144 - Revision A - July, 2009
TROUBLESHOOTING GUIDE TABLE OF CONTENTS
The Troubleshooting Guide Table of Contents indicates how the Troubleshooting Guide is arranged. To use the
Troubleshooting Guide:
1. Match the description of the problem the unit is experiencing with those in the table of contents.
2. To the left of the problem description is a letter.
3. Locate that letter in the left column of the Troubleshooting Guide.
4. The information in the center column of the Troubleshooting Guide identifies possible causes for the problem.
5. The information in the right column explains the tests to perform and/or what action to take to correct the prob-
lem.
Ltr Problem Description Page #
A. No Ignition at All Burners ...................................................................................................................................................... 5-3
B. No Ignition at One Burner .................................................................................................................................................... 5-3
C. Sear Burner Only - No Ignition or Slow Ignition ................................................................................................................... 5-3
D. Flame is Yellow, Possibly with Gas Odor Present ............................................................................................................... 5-4
E. Main Burner Flame Flutters on Low ..................................................................................................................................... 5-4
F. Rotisserie Burner Flame Flutters on Low ............................................................................................................................ 5-4
G. Rotisserie Burner Flame and Sear Burner Flame Flutter ................................................................................................... 5-4
H. Low Heat Generated with Knob in HI Position .................................................................................................................... 5-4
I. Too Much Heat ..................................................................................................................................................................... 5-4
J. Excessive Flare-up ............................................................................................................................................................... 5-4
K. Burner Will not Stay Lit ......................................................................................................................................................... 5-4
L. Hood Discoloration .............................................................................................................................................................. 5-5
M. Interior Light(s) Inoperative .................................................................................................................................................. 5-5
N. Front Panel LED-Light(s) will not Energize .......................................................................................................................... 5-5
O. Thermometer is not reaching high temperatures ................................................................................................................. 5-6
p. Water in Drip Tray ................................................................................................................................................................. 5-6
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