TROUBLESHOOTING
The following table gives problems and actions that you can perform if your machine does not
operate correctly.
WARNING: Switch the machine off and remove the battery prior to any troubleshooting.
Problems Possible Causes Corrective Action
Trimmer fails to
operate.
Battery discharged.
Battery too hot/cold.
Motor is broken.
Internal wiring of machine
damaged.
Recharge battery; also see “HOW
TO CHARGE YOUR BATTERY “.
Allow to cool/warm.
Contact Service Agent.
Contact Service Agent.
Trimmer runs
intermittently.
Motor is broken.
Battery not fully charged.
On/Off switch defective.
Contact Service Agent.
Recharge battery.
Contact Service Agent.
Excessive
vibrations/noise.
Machine defective.
Line spool is not wound well.
Contact Service Agent.
Rewind the line. See ’’ To fit spool
and line assembly.’’
Cutting time per
battery charge too
short.
Battery has not been used for long
period or only charged for short
term.
Grass too high.
Battery defective.
Fully charge battery; also see
“HOW TO CHARGE YOUR
BATTERY “.
Cut in stages.
Replace the battery.
Machine does not
cut.
Line broken.
Battery not fully charged.
Motor is broken (speed is too low).
Grass entangled around cutting
head.
Replace the line.
Recharge battery; also see “HOW
TO CHARGE YOUR BATTERY “.
Contact Service Agent.
Remove grass.
Continuous lighting
of the battery
charge indicator.No
charging procedure
possible.
Battery not (properly) inserted.
Battery contacts contaminated.
Battery defective.
Properly insert battery into
battery charger.
Clean the battery contacts or
replace the battery.
Replace the battery.
Battery charge
indicator does not
light up.
Plug of battery charger not
plugged in (properly).
Socket outlet, mains cable or
battery charger defective.
Insert mains plug (fully) into the
socket outlet.
Check the mains voltage; have
the battery charger checked by
an authorized after-sales service
agent.
Auto feed does not
work
Cutting line is not wound well.
The line is tangled.
Line is used up.
Manually feed the line, if still can
not feed out, remove the Spool
out and rewind the line.
Replace with a new spool of line.
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