Chain saw EN
19
TROUBLESHOOTING
WARNING: Switch off and remove plug from power source before investigating fault.
Symptom Possible Cause
Chain saw fails to
operate
Kickback brake is activated
No power
Power source socket faulty
Extension cord damaged
Pull hand guard back in position
(Figure H)
Check power
Use another socket
Check cord, replace
Chain saw operates
intermittently
Extension cord damaged
Loose connection
Internal wiring defective
On/Off switch defective
Check cord, replace
Contact service agent
Contact service agent
Contact service agent
Dry chain
No oil in reservoir
Vent in oil filler cap clogged
Oil passage clogged
Refill oil
Clean cap
Clean oil passage outlet
Kickback Brake/Run
Down Brake
Brake does not stop chain Contact service agent
Chain/chain bar
overheats
No oil in reservoir
Vent in oil filler cap clogged
Oil passage clogged
Chain is over tensioned
Dull chain
Refill oil
Clean cap
Clean oil passage outlet
Adjust locking knob
Sharpen chain or replace
Chain saw rips, vibrates,
does not saw properly
Chain tension too loose
Dull chain
Chain worn out
Chain teeth are facing in the
wrong direction
Adjust locking knob
Sharpen chain or replace
Replace chain
Reassemble with chain in correct
direction
Lubricate Sprocket
WARNING: Wear heavy duty gloves
when performing any maintenance
or service to this tool.
Always unplug the tool before
performing any service or maintenance
on this tool.
NOTE: It is not necessary to remove the chain or
bar when lubricating the guide bar sprocket
1. Clean the bar and sprocket
2. Using a grease gun, insert the tip of the gun
into the lubrication hole and inject grease until
it appears at the outside edge of the sprocket
tip. (See Fig. P)
3. To rotate the sprocket release the chain brake
and pull the chain by hand until the ungreased
side of the sprocket is in line with the grease
hole. Repeat the lubrication procedure.
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