Wren V5AP User Manual
17
Problem Possible Solutions
I am unable
to connect the
Wren V5AP to
my network.
1. Verify that your WiFi network is functioning.
2. The WiFi signal may be weak or the Wren V5AP may be out of range
of your WiFi network. Move the Wren V5AP closer to your network
access point.
3. Reset the Wren V5AP Hardware:
• Unplug the power supply from the rear of the V5AP.
• Wait 15 seconds, then plug in power supply and turn on the V5AP.
4. Verify that you have selected the WiFi source on the V5AP before
trying to set up your network connection.
I have
successfully
connected the
Wren V5AP to
my network, but
I cannot select
the Wren V5AP
speaker from
iTunes or my
iDevice.
1. Verify that the Wren V5AP is powered on. If no indicators are lit,
then press the power button to turn on the system.
2. Verify that you are running the latest version of iTunes and that your
iDevice is running version 5.0 or greater.
3. Try restarting iTunes or your iDevice.
4. Reset the Wren V5AP hardware:
• Unplug the power supply from the rear of the V5AP.
• Wait 15 seconds, then plug in power supply and turn on the V5AP.
Note: Check compatibility at wrensound.com/support/compatibility
to confirm that your iDevice meets the criteria for the Wren V5AP.
I have selected
the Wren V5AP
speaker as my
AirPlay device,
but I do not hear
any music.
1. Press Play on your iDevice or iTunes; music may be paused.
2. Verify that the volume is not muted. (If the volume is muted, the
power button will be solid amber.)
3. Verify that the Wren V5AP is not connected to another iDevice,
iTunes library or Apple TV.
4. Try restarting iTunes or your iDevice.
Troubleshooting Tips
To Next Page
Loading...
