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Wyrestorm MX-0404-PP - 12. Troubleshooting; Picture and Signal Issues

Wyrestorm MX-0404-PP
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16
Technical Support: support@wyrestorm.com US: +1 866 677 0053 EU: +44 (0) 1793 230 343
WyreStorm Install Test Kit
Part Number TT-HDMI-KIT
Generally, the majority of HD distribution installation
issues are either caused by minor connection
errors, communication problems between devices,
or when the transmission of high signal bandwidth
is attempted using insufficient cable. Should you
encounter any technical difficulties when installing
and configuring the matrix, we are confident
solutions can be found by working through the
following troubleshooting checklist before seeking
alternative technical support.
No Picture or poor quality picture
1) Power – are your HDBaseT transmitter or display
receiver baluns powered both ends? Transmitters and
receivers should have their own power source i.e. the 5v
power adaptors included with your baluns.
Are all sources definitely powered and firmly connected?
2) If possible, always use test equipment prior to
installation and to troubleshoot any problems.
3) Distance – Is your cable too long for the signal to be
transmitted effectively? The Pro Plus allows transmission
of 1080p up to 70m (230ft) so make sure you cable
distance matches your requirements and is well within the
maximum transmission distance of the signal.
Note: If you are approaching the limits of the transmission
capabilities, you will need to use a WyreStorm Extender
set for the signal to transmit effectively.
12. Troubleshooting
TROUBLESHOOTING
1080p Stereo using embedded EDID
(Default Factory Setting)
The matrix will use embedded 1080p
video and stereo audio in this DIP setting.
After setting the DIP switch, reconnect and turn on for
EDID settings to take effect.
RESETTING TO FACTORY DEFAULT:
As 1080p-3D-Stereo is the default factory setting for
the matrix, to reset EDID of all ports, simply set the DIP
switch to the above position when the matrix is
powered OFF. On powering ON, all ports will revert to
1080p-3D-Stereo and DIP switches can be adjusted
as necessary.
1080i Stereo (using embedded EDID)
In instances where a connected display is
unable to achieve 1080p resolution (such
as using older or cheaper models), this DIP
setting will instruct the matrix to use embedded 1080i
video and stereo audio to output a signal.
After setting the DIP switch, reconnect and turn on for
EDID settings to take effect.
1080p 5.1 Audio (using embedded EDID)
When set to this DIP position the matrix will
use embedded 1080p video with 5.1ch
Audio. After setting the DIP switch,
reconnect and turn on for EDID settings to take effect.
1080p 7.1ch Audio (using embedded
EDID)
When set to this DIP position the matrix will
use embedded 1080p video with 7.1ch
Audio. After setting the DIP switch, reconnect and turn on
for EDID settings to take effect.
Remaining settings no function (reserved for future
update

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