X-Rite Ci60 - User Manual

Questions and Answers

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Jennifer PerezAug 18, 2025
What to do if X-Rite Measuring Instruments calibration procedure fails?
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  jason79Aug 18, 2025
  If the calibration procedure fails on your X-Rite Measuring Instruments, the calibration reference may be dirty or damaged. Clean the reference, following the appropriate procedure. If it is damaged, replace it.
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Jenna RodriguezAug 20, 2025
How to fix X-Rite Measuring Instruments calibration failure?
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  Corey FitzgeraldAug 20, 2025
  If the calibration procedure fails on your X-Rite Measuring Instrument, it might be due to a dirty or damaged calibration reference. Clean the reference following the procedure in Appendix, or replace it if it's damaged.
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Eric NguyenAug 23, 2025
Why are my X-Rite Measuring Instruments measurements inaccurate?
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  Mathew WhitakerAug 23, 2025
  Inaccurate measurements from your X-Rite Measuring Instruments may occur if a measurement or calibration has failed. If this happens, clean the instrument optics and calibration reference. Then, turn the instrument off and on again.
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Monica WhiteAug 26, 2025
What to do if X-Rite Measuring Instruments and software are not communicating?
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  Monique YuAug 26, 2025
  If your X-Rite Measuring Instruments and software aren't communicating, ensure the interface cable is correctly connected between the computer and the instrument. Then, close and restart the software application. If the problem persists, reboot the computer. Remove and reapply power to the instrument. Also, check for the correct configuration settings from the software provider.
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Jasmin BarnettAug 28, 2025
How to fix X-Rite Measuring Instruments repeated sample measurement failures?
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  qjimenezAug 28, 2025
  To resolve repeated sample measurement failures with your X-Rite Measuring Instruments, first, ensure that the sample is being read according to your software’s documentation. Then, close and restart the software application. Finally, perform a calibration on the instrument.
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Ashley AndersonAug 30, 2025
What to do if my X-Rite Measuring Instruments is not responding?
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  hensleymargaretAug 30, 2025
  If your X-Rite Measuring Instruments is not responding, it could be due to a very low or bad battery pack. Try charging the battery. If the battery pack is faulty, replace it. Alternatively, ensure that the battery pack is installed or that the AC adapter is plugged in.
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John HowardSep 2, 2025
What to do if X-Rite Measuring Instruments navigation control buttons are non-responsive?
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  Mary ParrishSep 2, 2025
  If the navigation control buttons on your X-Rite Measuring Instruments are non-responsive, turn the instrument off and then back on to reset their operation.
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walkerjasonSep 4, 2025
Why is my X-Rite Measuring Instrument not communicating with the software?
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  James LowerySep 4, 2025
  If your X-Rite Measuring Instrument isn't communicating with the software, ensure the interface cable is correctly connected between the computer and the instrument. Then, close and restart the software application. If the problem continues, reboot your computer. Remove and reapply power to the instrument. Also, verify that the configuration settings are correct within the software.
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Tammy NguyenSep 7, 2025
What to do if X-Rite Measuring Instrument shows measurement error?
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  Melinda SimpsonSep 7, 2025
  If your X-Rite Measuring Instrument shows a measurement error or the results seem inaccurate, and the error persists, clean the instrument optics and calibration reference. You can also try turning the instrument off and then on again.
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Glenn SweeneySep 9, 2025
What to do if X-Rite Measuring Instrument is not responding?
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  jillwilliamsSep 9, 2025
  If your X-Rite Measuring Instrument is not responding, showing no display or beeping during measurements, the battery pack may be very low or bad. Try charging the battery. If the battery pack is bad, replace it using the procedure in the Appendix. Alternatively, ensure that batteries are installed or the AC adapter is plugged in.