How to fix X-Rite Ci62L+RTL calibration failure?
If the calibration procedure fails on your X-Rite Measuring Instrument, it might be due to a dirty or damaged calibration reference. Clean the reference following the procedure in Appendix, or replace it if it's damaged.
Why is my X-Rite Measuring Instrument not communicating with the software?
If your X-Rite Measuring Instrument isn't communicating with the software, ensure the interface cable is correctly connected between the computer and the instrument. Then, close and restart the software application. If the problem continues, reboot your computer. Remove and reapply power to the instrument. Also, verify that the configuration settings are correct within the software.
What to do if X-Rite Measuring Instrument shows measurement error?
If your X-Rite Measuring Instrument shows a measurement error or the results seem inaccurate, and the error persists, clean the instrument optics and calibration reference. You can also try turning the instrument off and then on again.
What to do if X-Rite Measuring Instrument is not responding?
If your X-Rite Measuring Instrument is not responding, showing no display or beeping during measurements, the battery pack may be very low or bad. Try charging the battery. If the battery pack is bad, replace it using the procedure in the Appendix. Alternatively, ensure that batteries are installed or the AC adapter is plugged in.
What to do if X-Rite Measuring Instrument sample measurement repeatedly fails?
If your X-Rite Measuring Instrument repeatedly fails during sample measurements, ensure that the sample is being read in accordance with your software’s documentation. You can also try closing and restarting the software application. Perform a calibration on the instrument (see Calibration section).
Why X-Rite Measuring Instrument navigation control buttons are non-responsive?
To reset the operation of the navigation control buttons on your X-Rite Measuring Instrument, turn the instrument off and then back on.
General| Brand | X-Rite |
|---|---|
| Model | Ci62L+RTL |
| Category | Measuring Instruments |
| Language | English |
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