CI62L+RTL SPECTROPHOTOMETER
36
APPENDICES
Service Information
X-Rite provides repair service to their customers. Because of the complexity of the circuitry, all
warranty and non warranty repairs should be referred to an authorized service center. For non
warranty repairs, the customer shall pay shipping and repair cost to the authorized service
center, and the instrument shall be submitted in the original carton, as a complete unaltered unit,
along with all the supplied accessories.
X-Rite, Incorporated has offices around the world. You can contact us using one of the following
methods:
• To identify the X-Rite service center nearest you, please visit our web site at:
www.xrite.com.
• For online help, visit our web site (www.xrite.com) and click the Support link. Here you can
search for software or firmware updates, white papers, or frequently asked questions
which can quickly resolve many common user problems.
• Send an e-mail to Technical Support: casupport@xrite.com detailing your problem and listing
your contact information.
• For sales questions or to order cables and accessories, visit our web site (www.xrite.com) or
contact your nearest X-Rite dealer or service center.
• Problems and questions can also be faxed to your local X-Rite office listed on our web site.
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