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Diagnostic Software
Use the i1Diagnostics software if you believe your i1Pro is not functioning properly. If
the status indicators turn solid red after calibration the i1Pro’s internal sensor
diagnostic has discovered a problem.
In this case please perform the following steps:
1. Launch i1Diagnostics Software.
2. Perform a functionality check by following the instructions given from the
i1Diagnostics Software.
3. If i1Diagnostics software reports an error store the test report and contact your
nearest X-Rite Support Center. As an alternative you can also take a look at our
online support resources http://xrite.com/support/i1Profiler to troubleshoot your
issue.
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