Probable Causes Solutions
Application and print driver have conflicting tray
selections.
For details, see Document Prints from Wrong Tray.
An Imaging Security mark has been detected. The Imaging Security feature is enabled, and a
security document has been detected and deleted.
For information about the Imaging Security feature
settings, contact your system administrator or refer
to the System Administrator Guide at www.xerox.
com/office/ALC81XXdocs.
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Probable Causes Solutions
Application and print driver have conflicting tray
selections.
1 Check the tray selected in the print driver.
2 Access the page setup or printer settings of the
application from which you are printing.
3 Set the paper source to match the tray selected in
the print driver or set the paper source to
Automatically Select.
4 Check that you have the latest print driver
installed. For details, go to www.xerox.com/office/
ALC81XXsupport.
Note: To have the print driver select the tray,
set the tray used as the paper source to Auto
Selection Enabled.
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Probable Causes Solutions
One of the trays is not installed correctly. Open and close the tray from which you are printing.
There is an obstruction or debris inside the printer. Power off the printer and remove the obstruction or
debris. If you cannot remove the obstruction, contact
your Xerox
®
service representative.
The printer beeps at each touch on the control panel. Check the Alerts setting. For details, refer to the
System Administrator Guide at www.xerox.com/
office/ALC81XXdocs.
298
Xerox
®
AltaLink
®
C81XX Series Color Multifunction Printer
User Guide
Troubleshooting
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